Mitchell Bond
Phoenix,AZ
Summary
Results-driven construction professional and claims consultant with a proven track record in cost estimation, project management, and blueprint analysis. Collaborative and adept at working with diverse teams to ensure accurate budget forecasts and successful project completions. Known for resourceful resource management and the ability to adapt to changing project demands. Proficient in industry-leading software tools such as AutoCAD, Bluebeam, Symbility, and Xactimate. Strong focus on delivering high-quality results.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Construction Estimator
Freelance Estimator
01.2018 - Current
- Increased project accuracy by diligently reviewing plans and specifications for construction projects.
- Enhanced client satisfaction by providing detailed cost breakdowns and accurate estimates for various project scopes.
- Reduced estimation errors through thorough site visits and consultations with clients and architects.
- Analyzed designs and performed accurate cost analysis.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
Large Loss Virtual CAT Adjuster
Citizens Property Insurance Corporation
10.2024 - Current
- Reviewed claims, assessed property damage using virtual tools, and determined the scope of loss to facilitate fair settlements
- Operated team of Field Adjusters, as well as coordinated claims processes with Public Adjusters, Attorneys, and Residential Appraisers
- Conduct detailed investigations of property damage claims, verify policy coverage, gather necessary documentation, and collaborate with policyholders to understand the extent of the loss
Property Field Adjuster
State Farm
08.2024 - 10.2024
- Handled complex, high-value property damage claims, particularly involving significant structural damage to homes and commercial properties
- Accessed steep level roofs on over250 plus properties to scope affected areas
- Analyze and interpret complex insurance policies to determine applicable coverage, exclusions, and limitations, and provide policyholders with clear and empathetic explanations of their benefits and options
Claims Examiner
CSAA Insurance Group
12.2023 - 08.2024
- Successfully processed over15 new claims per day involving medium- to large complexity homeowners claims
- Reduced average claim processing time by75% through implementation of streamlined procedures and effective prioritization
- Received over95% company promoter score from over100 policyholder’s survey questionnaires
Senior Field Adjuster
AAA/Meemic
06.2023 - 10.2023
- Made and submitted reports detailing finding and any actions taken
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions
- Investigated and assessed damage to property and reviewed property damage estimates
- Climbed2-story houses to detail damage to large residential dwellings
Contents Field Adjuster
Cross Country Adjusting
01.2023 - 10.2023
- Inspected and itemized large loss content claims for losses of25 or more personal property items
- Maintained proficiency in XACT Contents and Symbility
Property Field Adjuster
Associated Adjusters Network
01.2021 - 10.2023
- Conducted thorough property investigations to identify and classify damages for customer claims
- Handled day-to-day running of Supplements Claims Department, ensuring high levels of productivity and progression
- Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages
- Coordinated and managed field investigations, outside engineers, contractors, and cause and origin experts
NFIP Flood Adjuster Apprentice
Crawford and Company
02.2022 - 09.2023
- Maintained high levels of efficiency during training by taking detailed notes and asking questions
- Shadowed senior team members to learn all related jobs
- Attended training courses to build understanding of processes, techniques and industry
Complex Field Adjuster
Charles Taylor Adjusting
01.2023 - 07.2023
- Managed a diverse portfolio of claims, including over350 wind and hail claims, consistently meeting or exceeding performance targets
- Utilized advanced analytical skills to assess claim validity, identify fraud indicators, and make sound decisions in compliance with industry regulations
- Developed and maintained strong relationships with clients, ensuring satisfaction and retention
Large Loss Commercial and Residential Field Adjuster
Elevate Claims Solutions
11.2022 - 07.2023
- Handled an excess of over1 million dollars in wind/hail commercial claims for churches, colleges, office buildings, and industrial buildings
- Worked as file reviewer for residential water loss claims
- Operated as a liability general adjuster in the Midwest region
Property Adjuster
The Best Claims Solutions
04.2021 - 06.2023
- Scoped and photographed5-10 properties per day for defects and damage
- Used Eagleview to compile estimates for personal property and structure damage
- Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages
- Verified insurance claims and determined fair amount for settlement
- Investigated and assessed damage to property and reviewed property damage estimates
Residential and Commercial Large Loss Adjuster
Crawford and Company
04.2022 - 11.2022
- Examined claims forms and other records to determine insurance coverage
- Verified insurance claims and determined fair amount for settlement
- Substantiated legitimate claims and denied unjustified claims
Catastrophe Insurance Adjuster
Pilot Catastrophe Services
11.2020 - 02.2022
- Examined claims forms and other records to determine insurance coverage
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims
- Maintained claims data in NextGen systems
- Verified insurance claims and determined fair amount for settlement
- Managed Regular Business and Catastrophe Condo Claims and met weekly production goals
Education
Bachelor of Science - Exercise And Sports Science
Wayne State University
Detroit, MI12.2019
Skills
- Systems Analysis
- Bid preparation
- Scope review
- Estimate preparation
- Vendor relationships
- Residential construction
- Risk assessment
- 3D modeling expertise
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 45 staff members.
Certification
- State Farm Property Certification
- State Farm Auto Certification
- USAA IA Certification
- Liberty Mutual Safeco Adjuster Certification
- MetLife IA Certification
- California Earthquake Authority
- NFIP Certification
- ManCat Certification
- Symbility and FileTrac Certified
- Coursera Construction Management
Languages
Spanish
Professional Working
Timeline
Large Loss Virtual CAT Adjuster
Citizens Property Insurance Corporation
10.2024 - Current
Property Field Adjuster
State Farm
08.2024 - 10.2024
Claims Examiner
CSAA Insurance Group
12.2023 - 08.2024
Senior Field Adjuster
AAA/Meemic
06.2023 - 10.2023
Contents Field Adjuster
Cross Country Adjusting
01.2023 - 10.2023
Complex Field Adjuster
Charles Taylor Adjusting
01.2023 - 07.2023
Large Loss Commercial and Residential Field Adjuster
Elevate Claims Solutions
11.2022 - 07.2023
Residential and Commercial Large Loss Adjuster
Crawford and Company
04.2022 - 11.2022
NFIP Flood Adjuster Apprentice
Crawford and Company
02.2022 - 09.2023
Property Adjuster
The Best Claims Solutions
04.2021 - 06.2023
Property Field Adjuster
Associated Adjusters Network
01.2021 - 10.2023
Catastrophe Insurance Adjuster
Pilot Catastrophe Services
11.2020 - 02.2022
Construction Estimator
Freelance Estimator
01.2018 - Current
Bachelor of Science - Exercise And Sports Science
Wayne State University
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