MITCHELL BROUSSARD
Aubrey
Summary
Detail oriented Senior Sales Engineer providing technical demonstrations and guidance for unique use cases to Enterprise level business partners.
Overview
3
3
years of professional experience
Work History
Senior Solutions Engineer
NinjaOne
10.2021 - Current
- Key technical resource for Enterprise engagements with prospects handling 5000+ employees
- Helped grow the Enterprise division of Ninja to close over 250k of annual revenue in its first six months
Solutions Engineer
NinjaOne
10.2021 - 10.2022
- Key technical resource and product expert responsible for successful implementation and adoption of SaaS based IT operations solution, unifying IT operations into a single pane of glass interface for Enterprise level customers
- Delivers high-impact product demonstrations and develops custom tailored proof of concepts which showcase product value to clients ranging from in-house technical experts to C suite executives
- Drives discovery and identification of customer pain points, providing thoughtful and consultative product solutions that align with customer business objectives and technical requirements
- Guides customers through product evaluation, ensuring understanding and driving product adoption
Financial Customer Associate
Fidelity Investments - Corporate Office
06.2021 - 09.2021
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
- Researched and resolved account and service problems with friendly, knowledgeable support.
- Documented customer concerns and inquiry resolutions
Education
Bachelor of Arts - Interdisciplinary Studies, Business Administration, Leadership Development, Communications, & Sociology
LOUISIANA STATE UNIVERSITY
BATON ROUGE, LASkills
- Proficient RMM/SaaS based knowledge
- Excellent communication skills giving the ability to relay product knowledge to prospects and customers
- Experience dealing with Enterprise level prospects and helping meet their needs via the use of SaaS based products
- Fast learner able to quickly adapt to any new products and services
Timeline
Senior Solutions Engineer
NinjaOne
10.2021 - Current
Solutions Engineer
NinjaOne
10.2021 - 10.2022
Financial Customer Associate
Fidelity Investments - Corporate Office
06.2021 - 09.2021
Bachelor of Arts - Interdisciplinary Studies, Business Administration, Leadership Development, Communications, & Sociology
LOUISIANA STATE UNIVERSITY
Similar Profiles
Mike MartinezMike Martinez
Technical Sourcer at NinjaOneTechnical Sourcer at NinjaOne
Whitney DrewryWhitney Drewry
Account Manager, Channel at NinjaOneAccount Manager, Channel at NinjaOne
Oscar MillsOscar Mills
Senior Strategic Account Executive at NinjaOneSenior Strategic Account Executive at NinjaOne