Mitchell Cole
Carrollton,GA
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful travel baseball setting.
Overview
6
6
years of professional experience
Work History
Front Desk Assistant
Canes Baseball
08.2021 - 01.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Received, screened and routed incoming calls.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Sorted and opened mail and deliveries to meet business requirements.
- Responsible for maintaining a neat and organized facility.
Volunteer
Variety Of Positions Through My Baseball Team
08.2016 - 05.2020
- Assisted with special needs children by helping create a positive and accepting environment.
- Represented organization positively and professionally while providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Worked with a team of individuals to load thousands of Girl Scout cookies for pick up.
- Donated money and shopped for a needy child for Christmas.
Education
No Degree - Biology (Pre-Pharmacy)
University of West Georgia
Carrollton, GA05.2024
High School Diploma -
Carrollton High School
Carrollton, GA05.2020
Skills
- Excellent Communication
- Multitasking and Organization
- Customer Service
- Payment Processing
- Scheduling
- Data Entry
Timeline
Front Desk Assistant
Canes Baseball
08.2021 - 01.2023
Volunteer
Variety Of Positions Through My Baseball Team
08.2016 - 05.2020
No Degree - Biology (Pre-Pharmacy)
University of West Georgia
High School Diploma -
Carrollton High School
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