Mitchell Gillespie
Albuquerque,New Mexico
Summary
Results-oriented server and bartender with extensive product knowledge in food, wine, and cocktails. Skilled in POS operation and training staff, consistently enhancing customer satisfaction and driving revenue growth through informed recommendations and timely service. Dedicated server with strong skills in menu memorization and effective communication. Proven ability to manage large parties and deliver outstanding service, ensuring guest satisfaction in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Dorothea Fine Greek
Albuquerque , NM
10.2019 - 12.2025
- Demonstrated extensive product knowledge by memorizing full food, wine, beer, and cocktail menus to confidently guide guests' selections.
- Maintained detailed knowledge of menu items, ingredients, and preparation methods to accommodate guests' preferences and dietary needs.
- Assisted in menu presentations and explained daily specials to customers.
- Successfully managed large parties and private dining events, coordinating service for 10–30+ guests in a fast-paced, fine-dining environment.
- Trained and supported new servers and bartenders on service standards and POS systems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Executed off-site catering events and private functions, delivering high-quality service in fast-paced environments.
- Assisted with event setup, service coordination, and breakdown while maintaining fine-dining standards.
Server
Mtucci's Italian
Albuquerque, New Mexico
05.2017 - 10.2019
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Volcano Vista
Albuquerque, NM05-2017
BBA - Business Finance
University of New Mexico
Albuquerque, NMSkills
- Menu memorization
- POS operation
- Food presentation
- Pay processing
- Customer service
- Effective communication
- Team collaboration
- High volume dining
Timeline
Server/Bartender
Dorothea Fine Greek
10.2019 - 12.2025
Server
Mtucci's Italian
05.2017 - 10.2019
High School Diploma -
Volcano Vista
BBA - Business Finance
University of New Mexico