Mitchell Greer
Hamburg
Summary
Technology professional with a degree in Computer Information Systems from Alfred State. Completed an internship at a school district, gaining hands-on IT experience. Worked as an Asset Management Technician at EWaste, specializing in troubleshooting and data wiping. Currently serving as a Field Technician at AGS, responsible for installation, troubleshooting, and maintenance of gaming equipment across the Northeast region. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Field Service Technician
American Gaming Systems
Buffalo
04.2025 - Current
- Diagnosed technical issues in electronic gaming systems to ensure functionality.
- Conducted routine maintenance and repairs on gaming systems and devices.
- Installed gaming machines and equipment at various client locations.
- Maintained accurate service logs and documentation for all completed work orders.
Asset Management Technician
EWaste +
10.2023 - 04.2025
- Processed data-bearing equipment, including servers, PCs, laptops, tablets, mobile devices, etc.
- Conducted thorough inspections and audits of electronic assets to ensure compliance with industry standards.
- Created detailed HDD and audit reports for customers using Excel/Libra to facilitate informed decision-making.
- Handled sensitive data with businesses and corporations in New York in compliance with NAID certification.
Summer Technology Staff
Honeoye Falls-Lima Central School District
Honeoye Falls
06.2023 - 09.2023
- Troubleshot technical issues and submitted tickets.
- Downloaded software on student laptops.
- Drove to different school locations to check all technology in classrooms.
- Coordinated distribution of laptops to students at the start of the school year.
Driver
Pizza Ds
Mendon
08.2020 - 05.2023
- Delivered pizzas promptly to customers across designated routes.
- Communicated effectively with customers to ensure satisfaction and address concerns.
- Managed cash transactions during deliveries accurately and responsibly.
- Assisted in training new drivers on delivery procedures and safety practices.
Cashier
Crosbys
03.2019 - 07.2020
- Maintained accurate cash drawer records and balanced cash register daily.
- Stocked Inventory routinely.
- Answered phones and checked customers out.
Education
AAS - Computer Information Systems
Alfred State College
Alfred, NY05-2023
Skills
- Java
- JavaScript
- Excel
- Electronic repairs
- Teamwork and coordination
- MS office
- Equipment oversight
- Windows
- HTML
- Microsoft SQL Server
- Linux
- Office 365
- Technical diagnostics
Volunteer Experience
- Recording Secretary, TIE (Teach Impact Empower), Aims to educate students on the importance of professionalism. Providing students with lessons on adhering to business etiquette. Students with financial situations would be able to rent out professional clothing for men and women for presentations or interviews., 01/01/23, 06/30/23
- Member, Lungevity, Actively raises funds for lung cancer research by hosting charitable athletic events such as basketball games with Alfred State faculty and a 5K run at Pioneer Stadium., 11/01/22, 05/31/23
Timeline
Field Service Technician
American Gaming Systems
04.2025 - Current
Asset Management Technician
EWaste +
10.2023 - 04.2025
Summer Technology Staff
Honeoye Falls-Lima Central School District
06.2023 - 09.2023
Driver
Pizza Ds
08.2020 - 05.2023
Cashier
Crosbys
03.2019 - 07.2020
AAS - Computer Information Systems
Alfred State College