Mitchell Harding
Tooele
Summary
Quota-hitting Sales Development Representative at NiCE with 2+ years of success driving qualified pipeline through strategic outbound prospecting, strong discovery, and tight AE partnership. Known for being coachable, competitive, and consistent, with strong AE partnership. Seeking to transition into an Account Executive role to own the full sales cycle and expand impact across opportunities.
Overview
18
18
years of professional experience
Work History
Sales Development Representative
NICE InContact
Sandy, UT
07.2023 - Current
- Drove pipeline creation by converting outbound conversations into high-intent meetings with decision-makers and influencers across complex buying committees.
- Consistently achieved 100%+ quota, ranking among the top-performing SDRs and driving pipeline generation across Commerical Healthcare, SMB and SMB Vertical accounts.
- Recognized for professionalism, coachability, and consistent execution while supporting multiple AEs and contributing to team pipeline goals.
- Maintained accurate CRM hygiene and forecasting inputs by documenting activities, meeting notes, stakeholder insights, and progression updates in Salesforce.
- Improved outbound performance through testing and refining outreach sequences, objection handling, and personalization to increase response rates and meeting set volume.
Senior Sales Manager
Progrexion
West Valley City, UT
11.2012 - 06.2023
- Managed and led a team of 30 sales representatives to achieve and exceed sales targets and goals.
- Developed and implemented sales strategies and processes to drive team performance and productivity.
- Analyzed sales data and provided regular feedback and coaching to team members to improve their performance.
- Worked closely with other departments to ensure that sales strategies align with overall business objectives.
- Motivated and inspired team members to reach their full potential!
- Developed and maintained positive relationships with clients and customers.
- Monitored and reported on sales team performance to senior management.
Account Executive
MV Group
South Jordan, UT
04.2008 - 11.2012
- Developed and maintained strong client relationships to drive sales growth.
- Executed strategic account plans to achieve revenue targets and enhance customer satisfaction.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Conducted market research to identify new business opportunities and trends in the industry.
- Maintained accurate and up-to-date records of sales activities, client interactions, and opportunities using CRM. Tracked progress, reported on sales metrics, and provided regular updates to the sales team and management.
- Delivered compelling sales presentations that highlighted the features, benefits, and competitive advantages of products or services. Prepared and presented detailed proposals that outlined pricing, terms, and contractual agreements
Education
Bachelor of Science - Political Science
Collins College
AZSkills
- Pipeline Generation
- Multi-Threading / Stakeholder Mapping
- Value-Based Messaging
- Cross-Functional Collaboration
- Opportunity Handoff & Deal Support
- Goal-oriented mindset
- CRM Hygiene & Activity Tracking
Timeline
Sales Development Representative
NICE InContact
07.2023 - Current
Senior Sales Manager
Progrexion
11.2012 - 06.2023
Account Executive
MV Group
04.2008 - 11.2012
Bachelor of Science - Political Science
Collins College