Mitchell Johnson
Bothell,WA
Summary
Results-driven Lead Technician with extensive project management and technical troubleshooting skills. Proven track record in enhancing operational efficiency and training teams to exceed customer service expectations.
Overview
11
11
years of professional experience
Work History
Lead Technician
Garage Tech
Mill Creek, Washington
2020.03 - Current
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Supervised daily operations and ensured compliance with safety standards.
- Trained junior technicians on equipment maintenance and repair procedures.
- Coordinated repairs and scheduled service appointments for customer vehicles.
- Managed inventory of tools, parts, and supplies for optimal resource availability.
- Managed multiple projects simultaneously while meeting deadlines.
- Fostered relationships with internal and external customers.
Steel Stud Framer
PCI
Seattle, Washington
2019.01 - 2020.03
- Constructed steel stud frames for walls and ceilings using precision tools.
- Installed insulation and drywall within steel framing structures efficiently.
- Utilized hand tools and power equipment for precise frame adjustments.
- Inspected completed work for quality and compliance with specifications.
- Maintained a safe and organized work environment adhering to safety standards.
- Collaborated with team members to ensure project timelines were met.
- Collaborated with electricians and plumbers to ensure effective project execution.
Shift Manager
Panera Bread
Bothell, Washington
2016.04 - 2019.01
- Supervised daily operations, enhancing service quality in a fast-paced environment.
- Trained and mentored team members, improving customer service standards and food preparation skills.
- Implemented safety protocols, ensuring a clean and safe working environment.
Laborer
westly construction
Kenmore, Washington
2015.06 - 2016.09
- Followed safety protocols to maintain a secure work environment.
- Cleared job sites of debris and materials for safety compliance.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Supported skilled tradespeople in installation and construction tasks, contributing to project completion.
- Managed tools and equipment maintenance for reliable performance and safety compliance.
- Coordinated with team members to meet project milestones, enhancing daily workflow efficiency.
Education
High School Diploma -
Henry M Jackson Highschool
Mill Creek2018-06
Some College (No Degree) - Flight School
Regal Air
Everett 2026-08
Skills
- Project management
- Technical troubleshooting
- Production scheduling
- Deadline compliance
- Problem resolution
- Team collaboration
- Customer service
- Technical troubleshooting
Affiliations
- Private pilot
- volunteer at boys and girls clubs
Timeline
Lead Technician
Garage Tech
2020.03 - Current
Steel Stud Framer
PCI
2019.01 - 2020.03
Shift Manager
Panera Bread
2016.04 - 2019.01
Laborer
westly construction
2015.06 - 2016.09
High School Diploma -
Henry M Jackson Highschool
Some College (No Degree) - Flight School
Regal Air