Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mitchell Kime

Mitchell Kime

Albion,NY

Summary

Dynamic leader with a proven track record at Rochester Gas And Electric, enhancing system reliability and team productivity. Excelled in staff management and complex problem-solving, significantly improving customer satisfaction and operational efficiency. Skilled in training and mentoring, with a focus on achieving organizational goals through analytical thinking and effective team building.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Supervisor

Rochester Gas And Electric
08.2018 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Overhead Transmission and Distribution Specialist

Rochester Gas And Electric
02.2002 - 08.2018

-Spearheaded Dailey circuit inspections to increase system reliability.

-Responsible for semiannual forestry/Infrared aerial patrols.

-Worked hand in hand with Power Quality Engineer to mitigate and resolve system and customer issues.

-Had constant contact with maintenance and construction crews to improve system maintenance and construction standards.

-Responsible for aerial transmission maintenance on 115kv and 34kv systems.

Education

Graduate Certificate - NonDestructive Testing

NonDestructive Testing School
San Diego, CA

None - Physics

SUNY At Buffalo
Buffalo, NY

Graduate Certificate - Welding

Hull Maintenance Tech School
San Francisco, CA

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Analytical thinking
  • Team building

Certification

Level 2 Infrared Inspector

Power Quality Seminar certificate

Timeline

Supervisor

Rochester Gas And Electric
08.2018 - Current

Overhead Transmission and Distribution Specialist

Rochester Gas And Electric
02.2002 - 08.2018

Graduate Certificate - NonDestructive Testing

NonDestructive Testing School

None - Physics

SUNY At Buffalo

Graduate Certificate - Welding

Hull Maintenance Tech School
Mitchell Kime