Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mitchell Kisel

DENISON,TX

Summary

Accomplished Customer Experience Agent with extensive experience providing quality services in challenging environments. Establishes relationships with customers, analyzes customer needs and resolves complaints. Possesses excellent communication and problem-solving skills. Proficient in many forms of data entry and retrieval tools.

Overview

2
2
years of professional experience

Work History

Fulfillment Associate

Academy Sports Outdoors
07.2021 - Current
  • Selected and filled orders from stock to fulfill customer requirements.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Aided manager in developing and implementing new processes and procedures to improve fulfillment process.

Education

Bachelor of Science - Agriculture

Texas A&M University - Commerce
Commerce, TX
08.2024

Skills

  • Project Requirements
  • Reading Comprehension
  • Regulatory Reporting
  • Monthly Inventory
  • Product Sales and Promotion
  • Update Databases
  • Data Transcription

Accomplishments

    Texas FFA Lonestar Degree recipient 2018


    BSA Eagle Scout award 2019

  • Served a leadership role in the troop
  • Volunteered over 120 community service hours
  • Completed a project benefiting the local FFA chapter

Timeline

Fulfillment Associate

Academy Sports Outdoors
07.2021 - Current

Bachelor of Science - Agriculture

Texas A&M University - Commerce

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Mitchell Kisel