Mitchell Kowalski
South Plainfield,NJ
Summary
Dependable team leader with experience in inventory management and customer service. Skilled in attention to detail and effective communication, contributing to enhanced inventory processes and improved customer satisfaction. Seeking to leverage strengths to drive operational success.
Overview
8
8
years of professional experience
Work History
ICM Backup
ShopRite
Edison, NJ
10.2024 - Current
- Improved inventory accuracy by implementing a robust cycle counting program and refining warehouse organization strategies.
- Conducted regular audits of inventory levels to identify discrepancies, taking corrective action when necessary to maintain accurate records.
- Reduced stock discrepancies through meticulous record-keeping and consistent communication with relevant departments.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Managed a team of inventory specialists, providing training, guidance, and support to ensure optimal performance and adherence to company policies.
- Coordinated with sales teams to monitor product demand trends, adjusting stocking levels accordingly to prevent overstocking or understocking issues.
- Memorized facility layout and located products.
- Assisted in the planning and execution of physical inventory counts, ensuring accurate record-keeping and minimal disruption to daily operations.
- Cross-referenced invoices and supplies for reporting accuracy.
- Managed the resolution of discrepancies between system-reported inventory levels and actual stock on hand, identifying root causes and implementing corrective actions to prevent future occurrences.
- Established strong relationships with suppliers to negotiate favorable terms, ensuring timely delivery of materials while maintaining cost-efficiency goals.
- Initiated return-to-vendor process for defective goods, maintaining inventory quality and customer satisfaction.
Cashier
ShopRite
South Plainfield, NJ
09.2023 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new cashiers on procedures and best practices for customer service excellence.
Cart Attendant
ShopRite
South Plainfield, NJ
09.2018 - 09.2023
- Organized shopping carts to ensure efficient customer access and maintain store cleanliness.
- Assisted customers with cart retrieval, enhancing overall shopping experience and satisfaction.
- Monitored parking lot for stray carts, improving store safety and accessibility.
Education
High School Diploma -
South Plainfield High School
South Plainfield, NJ06.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
Timeline
ICM Backup
ShopRite
10.2024 - Current
Cashier
ShopRite
09.2023 - 09.2024
Cart Attendant
ShopRite
09.2018 - 09.2023
High School Diploma -
South Plainfield High School