Mitchell Lee Salmonson
Westfield,IN
Summary
Experienced professional leader driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Recognized for adaptability, effective communication, and strong decision-making abilities. Strategic planning, team leadership, and operational excellence expertise. Forward-thinking approach to drive business growth and streamline processes. Consistently fosters collaborative environments and achieves measurable results.
Overview
20
20
years of professional experience
Work History
General Manager
FedEx Supply Chain
10.2022 - Current
- Manages high volume food grade forward fulfillment distribution environment consisting of 120 teammates, responsible for inbounding, storage, and shipments of 1.25M pallets annually
- Through customer accountability and resource management, site losses (OPINC) of - $192K were turned into a net positive of $259K for FY23; FY24 +$358K
- Created site programs for safety, labor management, data analysis, culture, communication, regulation, Inventory control, and continuous improvement
- Mended complicated customer relationships with transparency and data-driven conversations, making FedEx the provider of choice for Hershey Salty Snacks
- Manages all financial models for the site, creating and managing site budget and financial communications
- Involved in high-level quarterly customer business reviews, delivering presentations based on KPI attainment and continuous improvement
- Accountability and communication drove employee engagement and right-sided leadership responsibilities, resulting in a
Operations Manager
FedEx Supply Chain
04.2021 - 10.2022
- Managed high volume Dell returns and repair business consisting of 150 teammates responsible for the testing, diagnosis, and repair of Laptops, Desktops, and large form factor computers
- Exceeded financial plan in FY22 by championing process improvements through QDM, resulting in reduced labor spend, while exceeding the customer’s service level agreements
- Actively involved in creating the site financial plan and managing our monthly P&L ensuring site profitability
- Utilizing my solutions experience, I modeled the current EG1 business, creating a full P&L and pricing model for a five-year contract extension currently under negotiation with Dell
- Selected to be part of the first FedEx Building Better Leaders Program, gaining leadership experience while learning the roles and responsibilities of successful General Managers
Pricing Architect III
FedEx Supply Chain
01.2020 - 04.2021
- Created solutions for potential RFPs by providing P&L data, pricing, engineering flows, and productivities
- Responsible for writing Master Service Agreements (MSA), Customer Requirement Documents (CRD), and Statements of Work (SOW)
- Created budgets for executive leadership to understand potential new business impact and completed repricing exercises to ensure site profitability
- Worked with business development to create customer relationships, often creating a collaborative environment enabling a quick turnaround on pricing
- Contributed to new business revenue of $3.5M
- Called back to operations to help recover and restart a facility after destruction due to tornado, stood up a temporary building and starting shipping customer product two weeks after impact
Operations Manager
FedEx Supply Chain
01.2018 - 01.2020
- Managed Inbound/outbound operations for Dell 2nd touch (2.5M receipts/shipments annually)
- Responsible for business readiness of all functions, including order management, logistics planning, product storage, manufacturing supply, customer service, and finance
- Successfully strategized infrastructure and human resources to ensure successful ramp for seasonal volume increases of 180% vs forecast
- Project management for QDM implementation of a major project resulting in 40% more processing space with improved throughput and quality
Production Control Manager
FedEx Supply Chain
05.2016 - 01.2018
- Lead Production Control and Purchasing department for high volume reverse logistics and repair facility with 660K shipments annually
- Managed $12M in repair parts inventory and $3M in monthly inventory purchases
- Developed and implemented a new teardown program that created parts inventory from profit loss goods resulting in $8.6M in savings for Dell, creating a new revenue stream for site profitability for FedEx
- Developed software program that managed parts purchasing and exception inventory
- This program reduced procurement spend $1.5M monthly and drove down excess inventory by $600K quarterly
- The program is currently utilized as the primary parts planning tool in 2022
- Developed new SLAs for the vested contractual agreement involving high-level customer interaction
Production Control Supervisor
FedEx Supply Chain
05.2015 - 05.2016
Demand Planner
FedEx Supply Chain
02.2013 - 05.2015
Buyer/Planner/ Data Analyst
FedEx Supply Chain
07.2010 - 02.2013
Senior Supervisor
Cinram
06.2005 - 07.2010
Education
Associates - Supply Chain Management
Volunteer State Community College
Gallatin, TN12.2020
Bachelor of Science - Business Administration, Supply Chain Management
Purdue University Global
West Lafayette, IN03.2025
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer relationship management
- P&L management
- Process improvements
- Budget coordination
- Risk mitigation
Recognition
- 2022, Selected to participate in the FedEx Building Better Leaders Program
- 2023, Selected to participate in the FedEx Leading Leaders Program
- 2019, FedEx 5 Star Award Winner
- 2017, FedEx 5 Star Award Winner
Timeline
General Manager
FedEx Supply Chain
10.2022 - Current
Operations Manager
FedEx Supply Chain
04.2021 - 10.2022
Pricing Architect III
FedEx Supply Chain
01.2020 - 04.2021
Operations Manager
FedEx Supply Chain
01.2018 - 01.2020
Production Control Manager
FedEx Supply Chain
05.2016 - 01.2018
Production Control Supervisor
FedEx Supply Chain
05.2015 - 05.2016
Demand Planner
FedEx Supply Chain
02.2013 - 05.2015
Buyer/Planner/ Data Analyst
FedEx Supply Chain
07.2010 - 02.2013
Senior Supervisor
Cinram
06.2005 - 07.2010
Bachelor of Science - Business Administration, Supply Chain Management
Purdue University Global
Associates - Supply Chain Management
Volunteer State Community College
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