Mitchell Logan
Warren,MI
Summary
Detail-oriented technician with expertise in HVAC installation and repair. Proven ability to enhance customer relationships and ensure optimal system performance through preventive maintenance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician
Garland Mechanical
Redford, MI
04.2025 - Current
- Conducted routine maintenance on HVAC systems to ensure optimal performance.
- Diagnosed mechanical issues using diagnostic tools and equipment.
- Assisted in the installation of heating and cooling units per manufacturer specifications.
- Documented service reports detailing repairs and customer interactions.
- Maintained inventory of tools and replacement parts for efficient service delivery.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Owner/Operator
T&M Appliance
Warren,MI
02.2024 - Current
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored new staff on appliance repair techniques and customer service standards.
- Implemented inventory management systems to streamline stock levels and reduce waste.
- Developed strong client relationships, enhancing customer retention through personalized service.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
Senior Residential and Commercial Technician
Versatile Heating and Cooling
Birmingham, MI
03.2019 - 10.2024
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks, identifying issues before they impacted system efficiency.
- Collaborated with team members to install commercial heating and cooling equipment according to specifications.
- Trained junior technicians in safe operating procedures and best practices for equipment handling.
- Oversaw complex installations, coordinating with contractors to ensure compliance with industry standards and regulations.
- Fostered a positive working environment among colleagues through open communication, teamwork, and mutual respect during projects.
- Streamlined repair processes by staying updated on industry trends and advancements in technology.
Education
Heating And Cooling
Doresy Career Institute
Detroit, MI05-2015
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
Certification
HVAC Mechanical License
Timeline
Service Technician
Garland Mechanical
04.2025 - Current
Owner/Operator
T&M Appliance
02.2024 - Current
Senior Residential and Commercial Technician
Versatile Heating and Cooling
03.2019 - 10.2024
Heating And Cooling
Doresy Career Institute