Summary
Overview
Work History
Education
Skills
Timeline
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Mitchell Marcou

Watertown

Summary

Dynamic business owner with a proven track record at Varsity Movers, excelling in customer relations and operations management. Skilled in strategic planning and team leadership, I fostered strong client relationships and empowered staff, resulting in improved performance outcomes. Recognized for attention to detail and driven determination in achieving business goals. Built my company to a seven figure company within 4 years and managing over 20 personal in our team


Professional with disciplined background in military service, bringing strategic approach to complex challenges. Known for exceptional leadership and operational planning skills, consistently achieving objectives through collaboration and flexibility. Reliable team member with strong focus on integrity and mission success.

Overview

6
6
years of professional experience

Work History

Business Owner

Varsity Movers
06.2019 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

United States Army

Department Of Defence
05.2019 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Military Schools Include: Combative level II, Marksmanship, Army Calvary, Joint Capabilities, Basic Leaders Course
  • Army Medals: Army Good Conduct Medal, National Defense Service Medal, Global War On Terrorism, Army Commendation Medal, Army Achievement Medal, Humanitarian Aid Service Medal.
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Coached and mentored new recruits for motivated, high-performing teams.

Education

High School Diploma -

Hopkinton High School
Hopkinton, MA
05-2019

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Team collaboration and leadership
  • Business development
  • Operations management
  • Social media marketing
  • Staff hiring
  • Business marketing
  • Strategic planning
  • First Aid
  • Squad leadership
  • Expert sharpshooter
  • Tactical planning
  • Risk assessments
  • Hand-to-Hand combat techniques

Timeline

Business Owner

Varsity Movers
06.2019 - Current

United States Army

Department Of Defence
05.2019 - 11.2022

High School Diploma -

Hopkinton High School

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