MITCHELL MARIOTTI JR
Plainfield,IL
Summary
Skilled at working with diverse groups of people Skilled at building rapport and establishing trusting relationships quickly in both individual and group settings Recognized for taking on leadership roles, efficient project completion, and ability to train others
Overview
19
19
years of professional experience
Work History
Merchandise Associate
Marshalls
Shorewood, Illinois
04.2026 - Current
- Stocked merchandise on sales floor to enhance product visibility.
- Assisted customers with product inquiries and store navigation.
- Maintained organized and clean store environment for shopping convenience.
- Collaborated with team members to execute promotional setups efficiently.
- Participated in team meetings to discuss sales strategies and improvements.
- Kept work areas professional, organized and clean.
Front Desk Supervisor
Jewel Osco
Plainfield, IL
04.2022 - 02.2026
- Processed customer refunds to enhance service experience
- Western Union
- Conducted audits of registers
- Count tills in all registers (front registers, Starbucks, Pharmacy)
- Executed return transactions to ensure customer satisfaction
- Cash out lotto winning tickets
- Assisted colleagues in Liquor and grocery departments
- Handle breaks for cashiers, baggers, front desk associates.
- Coordinated bagger shift schedules to maintain operational coverage
- Executed money order transactions for customers
Laminator
PLI
Bolingbrook, IL
05.2018 - 10.2019
- Set up equipment
- Perform safety checks
- Ensure proper products are in place
- Maintain the rollers and materials
- Read and interpret job tickets and specifications
- Input the correct settings
- Monitor the equipment
- Troubleshoot any problems that arise during operation of the laminating machine
Cashier
Jewel Osco
Plainfield, IL
01.2014 - 03.2018
- Bagged customer’s items
- Monitored areas for security issues and safety hazards
- Determined customer needs by asking relevant questions and listening actively to the responses
- Totaled bills and calculated taxes
- Trained new cashiers on procedures, customer service and sales techniques
- Followed store guidelines on register cleanliness and maintenance
Bagger
Jewel Osco
Plainfield, IL
01.2014 - 03.2014
- Bagged customer’s items
- Determined customer needs by asking relevant questions and listening actively to the responses
- Handled all customer relations issues in a gracious manner and in accordance with company rules
- Asked if customers needed assistance if needed
Cashier
Dominick’s Finer Foods
Shorewood, IL
09.2013 - 01.2014
- Determined customer needs by asking relevant questions and listening actively to the responses
- Totaled bills and calculated taxes
- Trained new cashiers on procedures, customer service and sales techniques
- Followed store guidelines on register cleanliness and maintenance
Produce Assistant
Dominick’s Finer Foods
Shorewood, IL
08.2013 - 09.2013
- Monitor produce for freshness
- Stocking Produce and Maintaining Inventory
- Address customer concerns and questions in a professional and friendly manner
- Ensure work area in maintained clean, neat, safe and organized
- Build merchandise display to attract customers
- Maintain broad knowledge of produce products
Bagger and Cart Collector
Dominick’s Finer Foods
Shorewood, IL
09.2007 - 08.2013
- Bagged customer’s items
- Determined customer needs by asking relevant questions and listening actively to the responses
- Assisted customers to their cars
- Assisted customers on item inventory
Education
Associate of General Studies - General Studies
Joliet Junior College
Joliet, IL08-2008
High School Diploma - General Studies
Plainfield South High School
Plainfield, IL05-2007
Skills
- Microsoft Word
- PowerPoint
- Social Media
- Data Entry
- Money Handling
- Problem Solving
- Dependable
- Handling Confidential Information
- Leadership
- Stocking merchandise
- Visual merchandising
- Customer assistance
- Store organization
- Conflict resolution
- Cash handling
- Training and mentoring
- Effective communication
- Returns management
Timeline
Merchandise Associate
Marshalls
04.2026 - Current
Front Desk Supervisor
Jewel Osco
04.2022 - 02.2026
Laminator
PLI
05.2018 - 10.2019
Cashier
Jewel Osco
01.2014 - 03.2018
Bagger
Jewel Osco
01.2014 - 03.2014
Cashier
Dominick’s Finer Foods
09.2013 - 01.2014
Produce Assistant
Dominick’s Finer Foods
08.2013 - 09.2013
Bagger and Cart Collector
Dominick’s Finer Foods
09.2007 - 08.2013
Associate of General Studies - General Studies
Joliet Junior College
High School Diploma - General Studies
Plainfield South High School