Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nishat Anzum

Albany,NY

Summary

Dynamic and results-oriented professional with extensive experience in retail, notably at Lowe’s and Walmart. Excelled in inventory management and customer service, enhancing store organization and efficiency. Demonstrated expertise in cash management and Microsoft Excel, coupled with strong communication and critical thinking skills. Proven track record of improving customer satisfaction and operational smoothness.

Overview

3
3
years of professional experience

Work History

Merchandise Associate

Lowe’s
Hudson, NY
06.2022 - 09.2023

Worked in a team environment to find missing labels and organize merchandise.

Experienced with inventory management

Answering questions about products to customers

Cashier

Walmart
Hudson, NY
06.2020 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Bachelor Of Science - Environmental And Sustainable Engineering

University Albany
Albany, NY

Skills

  • Retail experience
  • Store Organization
  • Cash Management
  • Time management
  • Pricing strategy
  • Clear Communication
  • Critical Thinking
  • Microsoft Word
  • Microsoft excel

Languages

English
Bengali
Hindi

Timeline

Merchandise Associate

Lowe’s
06.2022 - 09.2023

Cashier

Walmart
06.2020 - 01.2022

Bachelor Of Science - Environmental And Sustainable Engineering

University Albany
Nishat Anzum