Mitchell Marti
Wisconsin Rapids
Summary
My core experience is in managed services(25 years). The last 8 years I have worked as a copier technician. I am a dedicated professional and take pride in my work ethic.
Overview
19
19
years of professional experience
Work History
Technical Service Representative II
Xerox
08.2021 - 12.2026
- Troubleshoot and fix copiers and printers. Perform routine maintenance including firmware updates and driver installs. Maintain inventory of parts monthly. Responsible for training customers in the basic functions of their multi-functional printers and devices. Continuous training for all service products.
Printer and Copier Technician
Star Business Machines
02.2020 - 08.2020
- Serviced Kyocera, Samsung, and Brother printer and copiers.
Printer and Copier Technician
G-I OFFICE TECHNOLOGIES
09.2019 - 01.2020
- Serviced Toshiba copiers, HP and Lexmark printers.
Printer and Copier Technician
TOSHIBA BUSINESS SOLUTIONS
07.2017 - 08.2019
- Serviced Toshiba copiers, HP and Lexmark printers.
Onsite Service Specialist
Ricoh Managed Services
01.2010 - 04.2017
- Serviced Lexmark, HP and Xerox printers.
- Maintained monthly toner and parts inventory for all copiers and printers.
- Submitted monthly billing reports.
- Floater for other Ricoh managed sites when needed.
Call Service Representative
HSBC BANK
08.2008 - 05.2009
- Answered customer calls regarding their accounts.
- Upselling of bank products.
Claims Service Representative
the Signal @travel Guard
11.2007 - 05.2008
- Approved or denied customer cell phone claims based on insurance guidelines.
Education
High school diploma or GED -
Lincoln High School
Wisconsin Rapids, WI05.1982
Skills
- Shipping & Receiving
- Upselling
- Computer operation
- Windows
- Computer literacy
- Assembly
- Technical support
- Resourcefulness
Timeline
Technical Service Representative II
Xerox
08.2021 - 12.2026
Printer and Copier Technician
Star Business Machines
02.2020 - 08.2020
Printer and Copier Technician
G-I OFFICE TECHNOLOGIES
09.2019 - 01.2020
Printer and Copier Technician
TOSHIBA BUSINESS SOLUTIONS
07.2017 - 08.2019
Onsite Service Specialist
Ricoh Managed Services
01.2010 - 04.2017
Call Service Representative
HSBC BANK
08.2008 - 05.2009
Claims Service Representative
the Signal @travel Guard
11.2007 - 05.2008
High school diploma or GED -
Lincoln High School