Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mitchell McCarthy

Allen Park,MI

Summary

Sales Professional excelling in relationship building and customer retention. Skilled in developing effective sales strategies and utilizing CRM software to drive business growth. Recognized for increasing revenue through upselling techniques and delivering exceptional customer service.

Overview

6
6
years of professional experience

Work History

Sales Representative

Victory Automotive Group
Monroe
07.2024 - Current
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and social media.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.

Sales Manager

Harley Davidson
Waterford, MI
04.2021 - 06.2024
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Store Manager

Dunhams Sports
Allen Park, MI
03.2019 - 04.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed work schedules and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positivity.

Education

Allen Park High School
Allen Park

Skills

  • Customer service
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Customer retention
  • Upselling and cross selling
  • Business development
  • Performance tracking
  • CRM proficiency

Timeline

Sales Representative

Victory Automotive Group
07.2024 - Current

Sales Manager

Harley Davidson
04.2021 - 06.2024

Store Manager

Dunhams Sports
03.2019 - 04.2021

Allen Park High School