Summary
Overview
Work History
Education
Skills
Timeline
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Mitchell Pastega

Turner,ME

Summary

Proven track record in enhancing customer loyalty and sales, notably at Oregon Cannabis Co., by leveraging expert product knowledge and exceptional customer service skills. Demonstrated leadership in training teams and improving service efficiency. Excelled in fast-paced environments, consistently meeting and exceeding sales goals through attention to detail and a friendly, helpful demeanor.

Overview

7
7
years of professional experience

Work History

Budtender

Oregon Cannabis Co.
03.2024 - Current
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flower, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.

Budtender

Eden Craft Cannabis
02.2023 - 03.2023
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.


However, Unfortunately i had to leave to do improper work conditions.

Sales Associate

Wirenutz Electric
03.2021 - 01.2023
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.

Lead Service Technician

Pastega Coffee Services
01.2017 - 09.2021
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Followed safety procedures to avoid injuries in field.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.

Education

High School Diploma -

Philomath High School
Philomath, OR
03.2017

Skills

  • Customer Service
  • Product Knowledge
  • POS Software
  • Flexible Hours
  • Team Leadership
  • Attention to Detail
  • Building Customer Loyalty
  • Friendly and Helpful
  • Organization
  • Store Opening and Closing

Timeline

Budtender

Oregon Cannabis Co.
03.2024 - Current

Budtender

Eden Craft Cannabis
02.2023 - 03.2023

Sales Associate

Wirenutz Electric
03.2021 - 01.2023

Lead Service Technician

Pastega Coffee Services
01.2017 - 09.2021

High School Diploma -

Philomath High School
Mitchell Pastega