Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mitchell Pence

Greenville,OH

Summary

Dynamic Program Manager with a proven track record at the Darke County Park District, enhancing community engagement and leading diverse teams. Skilled in project management and communication, adept at fostering professional development and efficiently managing resources. Achieved outreach goals through innovative programming and effective team leadership. Demonstrates communication skills, embodying adaptability and professionalism, significantly contributing to organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Program Manager - Outreach Coordinator

Darke County Park District
09.2023 - Current
  • Develop and present a variety of natural, cultural, and outdoor recreation programming, activities, and events in assigned areas.
  • Supervise programming part-time/seasonal roles and other support staff.
  • Advocate for assigned areas in the community.
  • Collaborate within the agency to develop programming facilities.
  • Coach/Mentor team members on professional development opportunities, contributing to improved overall performance.
  • Participate in vendor selection and management process for program initiatives.
  • Negotiate contracts with vendors, securing favorable terms that support budgetary constraints.
  • Increased community engagement by organizing outreach events and coordinating with local organizations.
  • Manage volunteers effectively to ensure successful outreach initiatives and maintain volunteer satisfaction.
  • Monitor and report on progress towards outreach goals, identifying areas for improvement.
  • Enhance online presence by creating and managing content across multiple social media platforms.
  • Create and manage budgets, efficiently allocating resources for social and community service projects.

Naturalist

Darke County Park District
09.2018 - Current
  • Deliver informative educational programs on area history, geological environment, and wildlife.
  • Promote education on ecology, natural resources and environmental concerns to visitors through captivating presentations, elaborate exhibits, and hands-on workshops.
  • Plan activities like nature hikes to educate children and adults about issues facing local habitats.
  • Plan highly engaging outdoor recreation and environment education programs for on-site and off-site delivery.
  • Provide age-appropriate interpretive programs for children enrolled in day camps and nature education programs.
  • Educate students about natural habitats through hands-on activities during field trips to the parks.
  • Actively participate in regional networks of naturalists to share knowledge about best practices in conservation biology, ecological restoration techniques, or advancements in climate change adaptation strategies.
  • Promote a culture of environmental stewardship among park visitors by modeling responsible outdoor behaviors such as Leave No Trace principles or adherence to wildlife viewing guidelines.
  • Coordinate large and small events related to nature topics.
  • Coordinate special events like Earth Day celebrations and citizen science initiatives to raise awareness about the importance of biodiversity and natural resources conservation.
  • Develop relationships with local schools, community groups, and nonprofit organizations to promote environmental education and awareness initiatives.
  • Evaluated ecosystem health by conducting regular water quality testing with Stream Quality Monitoring (SQM) through ODNR Scenic Rivers.
  • Enhance visitor experience by creating informative and engaging interpretive materials for display at the nature center.
  • Improve community engagement in environmental stewardship by organizing volunteer events such as tree plantings, trail maintenance, and invasive species removals.
  • Lead and host workshops on topics such as native plants, wildlife identification, or eco-friendly gardening techniques for members of the public interested in learning more about their environment.
  • Staff information desk and greeted visitors arriving at nature center as needed.
  • Engage with visitors to interpret natural and cultural resources within the Park District.
  • Lead programs to provide information on wildlife, ecology and conservation.
  • Collaborate with other organizations and agencies to coordinate educational programs.
  • Develop and maintain interpretive displays and exhibits to educate people about parks and wildlife.
  • Organize and manage field trips, festivals and fundraisers to raise awareness of wildlife and parks.
  • Create and manage social media accounts to promote interpretive programs and events.

Shift Leader

Walgreens
01.2016 - 01.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Conducted regular team meetings to discuss targets and strategies, keeping everyone aligned with goals.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.

Landscape Bed Maintenance

Flory Landscaping & Lawn Care
06.2015 - 12.2015
  • Improved landscape design by planting flowers, trees, and shrubs according to client preferences and site conditions.
  • Refreshed planting areas by removing old mulch, weeds, and debris before adding fresh materials for improved soil health and plant growth.
  • Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
  • Contributed to the overall success of the company by cross-training in various aspects of grounds maintenance work including snow removal services during winter months.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Landscaped beds by planting flowers, trees, and bushes.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Removed debris and waste from outdoor areas.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.

Education

Associate of Science - Wildlife Resources Management

Hocking College
Nelsonville, OH
05-2015

GED -

Greenville Senior High School
Greenville
05-2013

Skills

  • Team leadership and direction
  • Team training and development
  • Project Management
  • Schedule oversight
  • Reliability
  • Customer Relations
  • Professionalism
  • Adaptability
  • Communication Skills
  • Time management abilities
  • Professional writing
  • Proficiency in Microsoft Word, PowerPoint & Google equivalents

Certification

  • Certified Interpretive Guide (CIG)
  • Certified Parks and Recreation Professional (CPRP)
  • First Aid Certification
  • CPR/AED Certification

Timeline

Program Manager - Outreach Coordinator

Darke County Park District
09.2023 - Current

Naturalist

Darke County Park District
09.2018 - Current

Shift Leader

Walgreens
01.2016 - 01.2019

Landscape Bed Maintenance

Flory Landscaping & Lawn Care
06.2015 - 12.2015

Associate of Science - Wildlife Resources Management

Hocking College

GED -

Greenville Senior High School

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