Mitchell Pilarski

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Assisted in inventory management, conducting regular counts and restocking merchandise as needed.

Began as a Field Service Engineer (FSE) responsible for installing and servicing Medical Imaging Equipment. Promoted to Management that oversaw FSEs in the western part of Michigan. Lateral move into Sales that stated selling service Agreements then sold Medical Imaging products to clients in Southern Michigan and Northern Indiana.

• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Educated clients on current promotional offerings and products using persuasive selling tactics.