Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mitchell Plant

Bethany,OK

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal
01.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Learning Ambassador

Amazon
03.2020 - 01.2022
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Tracked attendance and evaluated progress for assigned trainees.
  • Implemented diverse instructional methods, optimizing trainee engagement.

Asset Protection Associate

Best Buy
08.2019 - 03.2020
  • Controlled reduction of loss inventory by protecting company assets.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Contacted local authorities and apprehended shoplifters.
  • Patrolled store departments to check for suspicious activities.
  • Maintained secure environment by regularly checking store premises and inspecting security equipment.

Stocker

Walmart
05.2019 - 09.2019
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Customer Service Associate

Cinemark Tinseltown
12.2018 - 05.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Increased revenue by cross-selling and upselling products and services.

Sales Associate

Home Depot
01.2017 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Education

Associate of Applied Science - Graphic Design

Oklahoma City Community College
Oklahoma City, OK
05.2025

High School Diploma -

Putnam City High School
Oklahoma City, OK
05.2019

Skills

  • Emergency Preparedness
  • First Aid and CPR Certified
  • Screening Wands
  • Detailed Activity Logs
  • Emergency Evacuation
  • Dispatching
  • Law Enforcement Collaboration
  • Theft Prevention Training
  • Surveillance
  • MS Office
  • Training and Development
  • Data Entry
  • Problem-Solving

Certification

  • CLEET Licensed - Since 2022
  • CPR/First-Aid Certified - Since 2022
  • Licensed UAS Pilot - Since 2020

Timeline

Security Officer

Allied Universal
01.2022 - Current

Learning Ambassador

Amazon
03.2020 - 01.2022

Asset Protection Associate

Best Buy
08.2019 - 03.2020

Stocker

Walmart
05.2019 - 09.2019

Customer Service Associate

Cinemark Tinseltown
12.2018 - 05.2019

Sales Associate

Home Depot
01.2017 - 12.2018

Associate of Applied Science - Graphic Design

Oklahoma City Community College

High School Diploma -

Putnam City High School
Mitchell Plant