Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic
Mitchell Pulley

Mitchell Pulley

Jackson,MS

Summary

Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes. Entry-level Courier with working knowledge of local routes. Calm and focused under pressure. Offers well-developed skillset and proactive demeanor. Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Courier

St. Dominic's Hospital
Jackson, MS
03.2022 - 08.2023
  • Loaded and unloaded cargo from trucks, vans, and containers.
  • Communicated with customers to coordinate delivery times.
  • Ensured all packages were properly labeled and sealed.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Assisted in the sorting and organizing of packages for efficient delivery routes.
  • Provided excellent customer service by answering questions about delivery status.
  • Drove company vehicle to transport goods between locations safely and efficiently.
  • Performed regular maintenance checks on vehicles including oil changes and tire rotations.
  • Adhered to traffic laws while operating company vehicle according to DOT regulations.
  • Reported any accidents or incidents involving self or others immediately following incident.
  • Responded quickly to emergency situations requiring immediate action.
  • Collected, sealed and stamped outgoing mail using postage meters and envelope sealers.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Performed routine air and fluid checks and refueling for vehicles.
  • Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
  • Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Quickly responded to customer inquiries to improve business relationships.
  • Reported issues to supervisors resulting in increased customer satisfaction.

Courier/Security Officer

Merit Health River Oaks Hospital
Flowood, MS
11.2018 - 02.2022
  • Loaded and unloaded cargo from trucks, vans, and containers.
  • Communicated with customers to coordinate delivery times.
  • Ensured all packages were properly labeled and sealed.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Assisted in the sorting and organizing of packages for efficient delivery routes.
  • Provided excellent customer service by answering questions about delivery status.
  • Drove company vehicle to transport goods between locations safely and efficiently.
  • Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
  • Performed regular maintenance checks on vehicles including oil changes and tire rotations.
  • Adhered to traffic laws while operating company vehicle according to DOT regulations.
  • Responded quickly to emergency situations requiring immediate action.
  • Checked contents of shipment against shipping documents prior to leaving warehouse.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Documented pickups and deliveries and submitted reports after shift.
  • Sorted shipments and scheduled routes to meet company standards and time requirements.
  • Checked and secured package loads before deliveries.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Communicated with dispatchers, management and colleagues to form lasting partnerships.
  • Reported issues to supervisors resulting in increased customer satisfaction.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
  • Documented items transported, recipient information and problems.
  • Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.

Skills

  • Dispatch Collaboration
  • Business Processes and Procedures
  • Schedule Adherence
  • Package Delivery and Pick-Up
  • Smartphone Usage
  • Working Independently
  • Delivery and Pickup
  • Message Delivery
  • Attention to Detail
  • Delivering Time-Sensitive Specimens
  • Processing Samples
  • GPS Navigation
  • Loading and Unloading Materials
  • Licensed Driver in [State]
  • Route Planning
  • HIPAA Compliance
  • Delivery Management
  • Valid Driver's License
  • Clean Driving Record
  • Pickup of Patient Documentation
  • Vehicle Inspections
  • Customer Service
  • Relationship Building and Rapport
  • Time Management

Accomplishments

  • I got Officer/courier of the month for outstanding performance,service,and dedication June 2021, at Merit Health River Oaks & Woman's Hospitals

Certification

  • I have my CPI and CPR certications

Timeline

Courier

St. Dominic's Hospital
03.2022 - 08.2023

Courier/Security Officer

Merit Health River Oaks Hospital
11.2018 - 02.2022

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Mitchell Pulley