Dependable and reliable worker with a long history of exceptional member relations. Ability to learn any task and exceed expectations. Strong contributor with leadership acumen who values providing an outstanding customer experience.
Overview
34
34
years of professional experience
Work History
Assistant Golf Professional
Flying Horse North
Colorado Springs, CO
03.2021 - 11.2021
Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
Assisted with the coordination of charity tournaments to support local community initiatives.
Director of Golf: Jake O`Dell 719-487-2620
Assistant Golf Professional
Broadmoor Golf Club
Colorado Springs, Colorado
06.2019 - 08.2020
Maintain a clean and orderly tee sheet
Maintain merchandising inventory and displays in the Golf Shop
Greet Members and Guests and assist them with merchandise sales and tee time charges
Assist Merchandising Manager in merchandising of the Golf Shop to include buying, displays, pricing and inventory
Responsible for daily closing bank deposits and correcting any daily incorrect records, inputting of daily business transactions for accounting records and into inventory files
Assist guests or members with golf teaching clinics as needed
Assisted as needed with Player Services (cart staging area) during regular Member play, Guest play, or tournament play
Assisted in and worked as needed full time in the Men’s Member Locker Room
Reference: Caleb Blass Head Golf Professional 719-577-5790
Data Collection Specialist
Luce Research
Colorado Springs, CO
02.2018 - 11.2018
Data Collection Specialist for political marketing and research
Note: closed for business
Chrome Plater
Elwood Staffing - Weatherford Oil And Gas
Colorado Springs, CO
01.2018 - 02.2018
Chrome plating for oil and gas pumps
Left job because of unsafe working conditions
Chrome plating involves the chemical process where hexavalent chrome is present in the air and it is a known carcinogen
Elwood Staffing: 719-578-5478
Inbound Call Agent
Conduent
Colorado Springs, CO
10.2017 - 01.2018
Inbound call agent for Verizon Wireless
Took above listed job with Elwood Staffing (Weatherford Oil and Gas listed above)
Note: permanently closed
Owner
Country Club Construction
Mansfield, TX
01.2001 - 11.2011
Owner of a construction company employing approximately 10 individuals and specializing in residential construction and painting
Successfully managed all aspects of the business operation to include planning, scheduling, and budgeting
Completed all work to high company standards of customer satisfaction
First Assistant Golf Professional
Walnut Creek Country Club
Mansfield, TX
01.1999 - 12.2001
Worked as the First Assistant Golf Professional at this 36 hole facility
In charge of golf shop operations of retailing merchandize, maximizing revenue
Staff contact for all member tournaments: directly responsible for organizing and conducting 300 + member tournaments for the three years comprised of events from the Men’s and Ladies’ Golf Associations, the Senior Men and Senior Ladies Associations, regular Men and Ladies monthly major tournaments and Junior Golf Tournaments
Managed and scheduled outside golf tournaments
when the club was closed on Mondays(huge revenue -avenue for the club)
Director of Golf: Junior Salinas 817-473-6111
First Assistant Golf Professional
Fair Oaks Ranch Country Club
02.1996 - 12.1998
Worked as the First Assistant Golf Professional at this 36 hole facility
Managed and trained three employees, responsible for scheduling of employees for the golf shop, cart staff, marshals, starters, beverage personnel
Initial liaison for member golf events: managed the Assistant Golf staff in conducting 250+ Tournaments from promotion, sign-up to final scoring and after tournament festivities
Reported to Director of Golf, ensured all tasks completed to a high standard
Director of Golf: Bill Keys 210-582-6700
Head Golf Professional
Riverside Golf Club
Arlington, TX
02.1992 - 01.1996
Head Golf Professional at this very popular public golf facility (18 holes)
Managed approximately 140 employees
Generated and managed reports on all revenue
Conducted 350+ tournaments per year
Collaborated with other department heads to ensure seamless integration of services across all aspects of the club experience.
Managed budgets effectively, optimizing resource allocation to minimize costs without sacrificing quality or member satisfaction.
Spearheaded charity events at the club, strengthening ties with local organizations while providing valuable fundraising opportunities.
Led instructional clinics for various skill levels, helping participants refine their technique and improve overall performance on course play.
American Golf Corporation facility: 310-664-4000
Assistant Golf Professional
Red Mountain Ranch Country Club
Mesa, AZ
09.1987 - 04.1991
Company Overview: Pete Dye Semi-private designed facility
Started first job in the golf business as Assistant Golf Professional and quickly promoted to First Assistant Golf Professional at this beautiful Pete Dye Semi-private designed facility
Pete Dye Semi-private designed facility
Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
Coordinated junior golf programs to promote interest in the sport among younger generations.
Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.