Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mitchell Sandoval

Las Vegas,NV

Summary

Dynamic professional with proven expertise in workflow management and bilingual communication, developed at TreePro. Recognized for enhancing team performance and achieving high customer satisfaction scores. Core competencies include digital marketing and strategic project management, driving operational success through effective problem-solving and relationship building. Aiming to leverage these skills to further enhance organizational efficiency and customer engagement.

Overview

6
6
years of professional experience

Work History

Foreman/Translator

TreePro
Las Vegas, NV
04.2024 - Current
  • Ensured efficient operation of job sites by coordinating daily tasks and upholding standards.
  • Act as a key communicator between employers and crews, translating instructions and job details to ensure clarity and productivity.
  • Managed workflows to enhance team performance and boost customer satisfaction.
  • Achieved consistently high customer scores due to exceptional service.
  • Maintained consistent attendance to support work coverage.
  • Transported riders to designated stops according to pre-determined schedules.
  • Addressed customer questions and concerns regarding products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Processed cash and credit card transactions efficiently.

Cook/Marketer

Joey's Pizza
Las Vegas, Nevada
10.2022 - 05.2024
  • Supported business expansion through culinary development and digital marketing.
  • Implemented digital marketing strategies to enhance online presence.
  • Enhanced proficiency in culinary management and strategic business promotion.
  • Memorized new menu items and ingredients swiftly to assist customers in choosing suitable options.
  • Executed routine procedures to ensure consistent operations.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Oversaw the creation of marketing collateral, including brochures, presentations, and digital content, to support sales efforts.

Design

Wolf Premium
Las Vegas, NV
06.2023 - 08.2023
  • Acquired practical skills in web design and digital marketing through collaboration with a Web Designer.
  • Worked with Marketer and Web Designer to formulate tactics for enhancing customer engagement.
  • Expanded expertise in branding, customer engagement, and visual design to boost online presence.
  • Analyzed competitor's designs and recommended improvements accordingly.
  • Created logos, icons, illustrations, infographics, and other graphics.

Returns Processor

Amazon
Las Vegas, NV
05.2021 - 09.2022
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Operated warehouse equipment to unload, move and store returned items in designated areas.
  • Maintained accurate inventory records using computerized tracking systems.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Packed boxes and stock using organizational guidelines.
  • Checked packaging to verify good quality, no damage and acceptable appearance.
  • Received, logged, and tracked all returned items according to established procedures.

Ride Operator

Mini Grand Prix
Las Vegas, NV
09.2019 - 04.2021
  • Provided customer service to guests in a friendly manner.
  • Verified rider height requirements for each attraction prior to boarding.
  • Provided clear instructions to riders regarding safety procedures and ride requirements.
  • Monitored guest behaviour while riding attractions.
  • Maintained current knowledge of ride operation updates through manuals and training.
  • Conducted daily inspections of ride equipment and machinery for potential safety hazards.
  • Monitored track conditions during adverse weather to maintain guest safety.
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided courteous, friendly service to customers during delivery process.

Education

Associate of Science - Digital Marketing

Las Vegas College
8410 Rafael Rivera Wy, Las Vegas, NV 89113
02-2024

Skills

  • Workflow management
  • Bilingual communication
  • Digital marketing
  • Problem solving
  • Time management
  • Operations management
  • Sales management
  • Networking strategies
  • Relationship building
  • Project management

Languages

Spanish
Full Professional

Timeline

Foreman/Translator

TreePro
04.2024 - Current

Design

Wolf Premium
06.2023 - 08.2023

Cook/Marketer

Joey's Pizza
10.2022 - 05.2024

Returns Processor

Amazon
05.2021 - 09.2022

Ride Operator

Mini Grand Prix
09.2019 - 04.2021

Associate of Science - Digital Marketing

Las Vegas College

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