Mitchell Sierzant
East Canton
Summary
Professional sales engineer with extensive experience in technical sales and customer solutions. Proven track record in fostering team collaboration and driving results. Known for adaptive problem-solving, strong communication skills, and technical proficiency in complex sales environments. Reliable team player who thrives in dynamic settings and consistently meets customer needs.
Overview
14
14
years of professional experience
Work History
Senior Sales Engineer
DRB Systems
01.2013 - Current
- Supported Commercial Sales team by delivering product demos and serving as subject matter expert
- Conducted database analysis and documented enhancement requests for DevOps
- Manage all aspects of trade shows (hardware/software configuration/network runs/demos)
- Managed company's Trade Show presence for at least 4 trade shows per annum (hardware/software configuration/network runs/demos)
- Mastered company product line and configured live product and software demonstrations.
- Collaborated with product development teams to identify and address customer needs, leading to improved product offerings.
- Led cross-functional teams to design and implement customized software solutions for clients.
- Developed and delivered technical presentations, showcasing product features and benefits to stakeholders.
Business Operations Manager
Driven Brands
Charlotte, NC
04.2021 - 10.2023
- Managed car wash division with over 400 sites, ensuring operational efficiency and service quality
- Implemented marketing strategies and product updates to enhance customer engagement
- Collaborated with CIO and data team to gather and analyze business intelligence reports, supporting data-driven decision-making
- Streamlined operational processes to enhance efficiency across multiple departments.
- Led cross-functional teams to implement strategic initiatives and improve workflow management.
- Collaborated with senior leadership to align departmental goals with overall business strategy.
Education
Associate of Science - Information Technology
Stark State University
Canton01-2018
Skills
- Sales
- Solution selling
- Sales presentations
- Product demonstration
- Process optimization
- Revenue generation
- Sales demos
- Relationship building
- CRM proficiency
- Data analysis
- Networking/IT
- Industry networking
Timeline
Business Operations Manager
Driven Brands
04.2021 - 10.2023
Senior Sales Engineer
DRB Systems
01.2013 - Current
Associate of Science - Information Technology
Stark State University