Mithula Pathmaraja
Buffalo,NY
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
1
1
year of professional experience
Work History
Supervisor
Tim Hortons
Amherst, NY
12.2023 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Dietary Aide
Ferdonia Place of Williamsville
East Amherst, NY
06.2023 - 02.2024
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Stocked supplies in dining areas as needed.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Prepared and served meals according to dietary guidelines.
Education
High School Diploma -
Sweet Home Senior High School
Amherst, NY06-2023
Bachelor of Science - Biomedical Sciences
SUNY At Buffalo
Buffalo, NYSkills
- Staff Evaluations
- Staff Supervision
- Staff Training
- Daily Workflow Improvement
- Employee Supervision
- Workplace Safety
Languages
Tamil
Native/ Bilingual
French
Limited
Accomplishments
- High school Presidential Candidate
Timeline
Supervisor
Tim Hortons
12.2023 - Current
Dietary Aide
Ferdonia Place of Williamsville
06.2023 - 02.2024
High School Diploma -
Sweet Home Senior High School
Bachelor of Science - Biomedical Sciences
SUNY At Buffalo