Summary
Overview
Work History
Education
Skills
Certification
References
Achievements Awards
Education Honors
Work Preference
Timeline

Mitra Roy

Powell

Summary

Dynamic, result-driven attitude with record of achievement and demonstrated success of mentoring and training. Solid track record to securing the success and increasing the knowledge of the students. Tenacious in building the strong relationship with students and dedicate for their success. Exceptional mentor and coach, combine leadership abilities, build and retain top-performing coaching team. Taught grade school students in India for 3 years while going to undergraduate school. Taught Mathematics, Physics and Chemistry for the high school students in Africa (ETHIOPIA) for 2 years. Quick learner and has the ability to adapt to changing priorities. Team player and possesses good organizational, written and verbal communication skills. Good computer skills and knowledge of using complicated calculator. Developed and implemented programs to encourage student participation Awarded for the demonstration showing of students success. Taught Mathematics to the colleague for their job promotion.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Online Business
06.2009 - Current
  • Involved in my own online business.
  • Providing the Marketing and Customer service for the customers.
  • Maintaining strong relationship with customers.

Kumon

Tutoring Center
Mayfield Heights
01.2013 - 02.2014

Cuyahoga Cumminity College

Tri C
Cleveland
02.2008 - 02.2012
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

IT Specialist

DFAS
Cleveland
09.2007 - 06.2009
  • Involved in trained the other employees and developers.
  • Worked as a team player and demonstrated the success.
  • Received award for the contribution resulted savings for the organization.
  • Inform status of projects to Business and IT partners.
  • 1240 East 9th Street Cleveland OH 44199

Senior QA Analyst

Kaiser Permanente
Brooklyn Hts.
02.2007 - 09.2007
  • Involved in testing of every aspect of health care including Health Insurance, Membership, Claims, Clinical, Benefits and Pharmacy.
  • Trained the experience employee and engaged in participating for the improving the system.
  • Tested Windows, Mainframe and Legacy applications.
  • Involved in updating procedures for standards and documentations.
  • Work with Project Managers to determine progress, gather requirements and define test strategy.
  • Brooklyn Hts., Oh 44131

Quality Coordinator

Zircoa Inc.
Solon
02.1996 - 02.2007
  • Trained the co-workers.
  • Trained the employee for meeting their goal for the success.
  • Maintained the relationship with inside and outside customers.
  • Always satisfied the needs for the customers.
  • Recognized as a highly motivated employee.
  • Communicate with the customers and meet their needs.
  • Maintain the inventory.
  • Maintain the strong relationship with internal customers.
  • Reporting the status to the upper management on weekly manners or as needed.
  • Develop the automated system by creating database for cutting down the process time and got awarded.
  • Solon, OH 44139

Education

BS - Electronic Technology

Cleveland State university, Cleveland, Ohio

BS - Mathematics, Physics, and Chemistry

Calcutta University, Calcutta, India

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Access
  • Cobol
  • Pascal
  • Fortran
  • Assembly
  • C
  • VB
  • HTML
  • XML
  • MS Office Suite
  • MS Project
  • Visio
  • SQL
  • Oracle
  • Access
  • Windows

Certification

  • VB
  • HTML
  • MS Office
  • Crystal Report
  • Facilitator Training

References

Available upon request.

Achievements Awards

  • Honors every quarter
  • Dean’s list
  • Alpha Kappa Mu Society

Education Honors

  • BS in Electronic Technology, Cleveland State University, Cleveland, Ohio
  • BS in Mathematics, Physics, and Chemistry, Calcutta University, Calcutta, India

Work Preference

Work Type

Part Time

Location Preference

On-SiteRemote

Salary Range

$10/hr - $20/hr

Timeline

Kumon - Tutoring Center
01.2013 - 02.2014
- Online Business
06.2009 - Current
Cuyahoga Cumminity College - Tri C
02.2008 - 02.2012
IT Specialist - DFAS
09.2007 - 06.2009
Senior QA Analyst - Kaiser Permanente
02.2007 - 09.2007
Quality Coordinator - Zircoa Inc.
02.1996 - 02.2007
Cleveland State university - BS, Electronic Technology
Calcutta University - BS, Mathematics, Physics, and Chemistry
Mitra Roy