Mitzi Heinrich
Minneapolis
Summary
Results-driven Lead Business Systems/QA Analyst with expertise in Agile methodology, Workday HR Benefits, defect tracking management, and user acceptance testing. Proven ability to analyze system requirements and enhance product quality through effective collaboration.
Overview
11
11
years of professional experience
Work History
Lead Business Systems/QA Analyst
Wells Fargo & Company
Minneapolis, MN
12.2014 - 03.2026
- Workday HR Benefits analyst,
- Analyzed system requirements and developed comprehensive test plans to ensure functionality and performance.
- Executed test cases for software applications, identifying defects and ensuring timely resolution.
- Collaborated with development teams to refine testing processes and improve product quality.
- Led cross-functional teams in conducting root cause analysis for defect resolution and process enhancement.
- Managed 3rd party Vendor file validation.
Skills
- Extensive experience using Jira to plan and track project releases
- Led multiple cross functional teams in validating HR Benefits in Workday
- Defect tracking management
- Functional testing
- User acceptance testing
- Agile methodology
- Software development lifecycle
- Requirements evaluation
- Test case development
- System integration testing
- Problem-solving
- Attention to detail
- Excellent communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Lead Business Systems/QA Analyst
Wells Fargo & Company
12.2014 - 03.2026