Mitzy De Leon
Phoenix,AZ
Summary
- OJT coach Phase 1 Officers
-Ability to work independently supervision as part of a team
-Goal orientated, organized and highly motivated self-started with a strong work ethic
-Customer service driven
-Willingness to adapt to changing schedules , passenger request, complete necessary documentation, and adhere to reporting timelines
-Flexible in approach and responsive to feedback and training
-Understanding of TSA's mission, screening procedures, and the unique needs of passenger with disabilities or medical conditions
Capable of quickly identifying passengers needs, providing tailored assistance, and resolving issues as they arise
Overview
1
1
year of professional experience
Work History
Department of Homeland Security
Transportation Security Administration, TSA
03.2024 - Current
3400 E Sky Harbor Blvd
Phoenix,Az
Salary : $51,207.00 USD Per Year
Hours Per Week : 40
Series: 1802 Compliance Inspection And Support
Pay Plan: SV- Transportation security Administration Employees Other Than Executives
Grade: E
- Utilized strong communication skills to address passengers concerns or inquiries related to transportation security processes.
- Established a positive work environment through strong leadership skills and open communication channels among team members
- Demonstrated adaptability and flexibility by rotating between various security functions and checkpoints as required for operational needs
- Operating various screening equipment and technology to identify dangerous and prohibited objects through the use of x-rays, walk through metal detectors, hand held metal detectors, bottle liquid screening equipment, pat downs, and bag searches to ensure the safety and security of the traveling public and the nations transportation system by preventing dangerous or deadly objects from being transported onto an aircraft or into secure sterile area
- Performing searches and screening, which involves physical interactions with passengers, all while maintaining focus and awareness while in a stressful environment.
Supervisor: Travis Childrey
Phone: 623-695-4081
Okay to contact this supervisor: Yes
Costco
Seasonal Worker
11.2023 - 01.2024
10000 W McDowell Rd
Avondale, Az
Salary: $18.00 USD Per Hour
Hours Per Week: 40
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
Education
High School Diploma -
Maryvale High School
Phoenix, AZ05-2021
References
Chad Suminski
Employer: Department Of Homeland Security
Title: Supervisory Transportation Officer
Email: Chad.suminski@tsa.dhs.gov
Rodney Trice
Employer: Department Of Homeland Security
Title: Transportation Security Manager
Phone: 480-213-1534
Email: Rodney.trice@tsa.dhs.gov
Matthew J Brown
Employer: Department Of Homeland Security
Title: Transportation Security Manager
Phone: 480-213-0276
Email: Matthew.brown@tsa.dhs.gov
Patricia Adams
Employer: Department Of Homeland Security
Title: Lead Transportation Security Officer
Email: Patricia.adams@tsa.dhs.gov
Scott Grant
Employer: Department Of Homeland Security
Title: Lead Transportation Security Officer
Email: Scott.grant@tsa.dhs.gov
Autumn Johnson
Employer: Department Of Homeland Security
Title: Lead Transportation Security Officer
Email: Autumn.johnson@tsa.dhs.gov
Mark Sears
Employer: Department Of Homeland Security
Title: Lead Transportation Security Officer
Email: Mark.sears@tsa.dhs.gov
Luis Ceballos
Employer: Department Of Homeland Security
Title: Supervisory Transportation Security Officer
Email: Luis.ceballos@tsa.dhs.gov
Brenda Hass
Employer: Department Of Homeland Security
Title: Transportation Security Manager
Email: Brenda.hass@tsa.dhs.gov
Kyla White
Employer: Department Of Homeland Security
Title: Lead Transportation Security Officer
Email: Kyla.white@tsa.dhs.gov
Paulina Ballesteros
Employer: Department Of Homeland Security
Title: Transportation Security Manager
Email: Paulina.ballesteros@tsa.dhs.gov
Timeline
Department of Homeland Security
Transportation Security Administration, TSA
03.2024 - Current
Costco
Seasonal Worker
11.2023 - 01.2024
High School Diploma -
Maryvale High School
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