Westly Haney
Surprise,USA
Summary
Bilingual in English and Japanese, skilled in providing exceptional customer service and conducting thorough security checks. Strong focus on compliance with federal regulations and effective communication and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department of Homeland Security
TSA
Phoenix, AZ
01.2025 - Current
- 2025 TSA Arizona Exemplary Performance Bonus $10,000
- 2025 TSA Life Saving Medical Emergency Bonus $1,000
- Screened passengers and luggage for prohibited items using advanced scanning equipment.
- Conducted thorough security checks to ensure compliance with federal regulations.
- Communicated clearly with passengers regarding security procedures and requirements.
- Alerted supervisors immediately when any suspicious persons or activities were observed.
Dispatch Assistant
Global Medical Response
Phoenix, USA
02.2022 - 01.2025
- Strong reading comprehension and writing skills in English.
- Ability to communicate clearly on the radio and telephone.
- Ability to record, transmit, and report information accurately.
- Ability to manage multiple tasks simultaneously.
- Possess strong typing and data entry skills.
- Computer experience sufficient to simultaneously use multiple computer systems and applications.
Photographer
LIFETOUCH/SHUTTERFLY
Tempe, USA
10.2020 - 01.2022
- Captured images of students (pre-k through K12) to document educational experiences.
- Led team in delivering exceptional customer service to enhance client satisfaction.
- Adjusted schedule for early mornings and extended days to fulfill operational needs.
Education
Emergency Medical Technician - Health Science
Maricopa community college
Phoenix, AZ10-2024
Business Administration and Management - High school diploma
Canoga Park Senior High School
Canoga Park, CA02-2008
Skills
- Leadership
- Problem solving
- Customer support
- Incident Reporting
- Crisis Intervention
- Emergency Response
- First Aid Certification
- Community Outreach
- Sales
- Inside sales
- E-commerce
- Negotiation
- Marketing
- Information Security
- Incident Documentation
- Excel
- Microsoft Excel
- macOS
- Adobe Illustrator
- Adobe Photoshop
- Graphic design
- Video editing
- Social Media Management
- Community Outreach
- Adaptability
- Front desk
- Student engagement
- Incident Documentation
Certification
- Driver's License
- Level 1 Fingerprint Card
- BLS CPR Certification
- First Aid Certification
Languages
Japanese, Expert
Additional Information
US for any employer, True
Personal Information
Willing To Relocate: Anywhere
Accomplishments
- 2025 TSA Arizona Exemplary Performance Bonus $10,000
- 2025 TSA Life Saving Medical Emergency Bonus $1,000
Timeline
Department of Homeland Security
TSA
01.2025 - Current
Dispatch Assistant
Global Medical Response
02.2022 - 01.2025
Photographer
LIFETOUCH/SHUTTERFLY
10.2020 - 01.2022
Emergency Medical Technician - Health Science
Maricopa community college
Business Administration and Management - High school diploma
Canoga Park Senior High School