Miyah King
Indianapolis,IN
Summary
Throughout my work career, I have gained valuable experience in various customer service roles, consistently demonstrating leadership abilities. Strong communication and problem-solving skills have enabled me to excel in these positions, working effectively with others. Currently pursuing a Masters in an IT program, I am driven to transition into the IT field and expand my technical knowledge. My goal is to secure an energetic tech position that will allow me to contribute my skills and provide growth opportunities within the industry.
Overview
6
6
years of professional experience
Work History
Assistant Operations Coordinator
Subaru of America, Inc. LEB RDC
Lebanon
12.2023 - Current
- Assist with planning and coordinating different operations within the warehouse
- Document hours of labor for associates and update timesheets for weekly payroll reporting
- Assist with accounts payable by staying current with payments of invoices
- Assist with processing retailer claims
- Communicate daily with retailers to maintain up-to-date records with orders and claims
- Assist with general front office operations: phone calls, email communication, ordering and maintaining office and warehouse supplies, etc.
- Provide IT technical support as needed for RDC operations
- Create Excel Reports
- Warehouse Associates Productivity Reporting
- New Vendor setup and existing Vendor maintenance and correspondence
Dental Assistant
Special Smiles Pediatric Dentistry
Zionsville
04.2022 - 10.2023
- Working in a fast pace pediatric dental office aiding with patient care and the business operation
- Assisted with front office operations (appointment scheduling, record keeping, etc.), hands-on assisting during dental procedures, and following Infection Prevention & Control guidelines.
Assistant Manager
Dr. Tavel Family Eyecare
Indianapolis
12.2020 - 04.2022
- Work directly with Store Manager and Regional Supervisors to identify opportunities for improvement and growth with overall store performance
- Assist with operations needs as in hiring and development, staff scheduling, performance reviews and coaching and training employees
- Assist with general front office operations, answering phone lines, check-in, check-out, insurance eligibility/authorization and pre-testing patients.
Customer Experience Specialist/Optician
02.2018 - 12.2020
- Assist with general front office operations, data entry, insurance eligibility/verification, educate patients on latest lens technologies.
Education
Pursuing Master of Science in Information Technology - AWS Cloud Technologies
Purdue Global
07.2025
Bachelor of Arts in Chemistry -
Indiana University Purdue-University Indianapolis
05.2021
Skills
- Rapid Problem Solving
- Exceptional Verbal/Written Communication
- Customer Service
- Bookkeeping/Data Entry
- Microsoft Office
- Ability to work well with a team and independently
- Proven interpersonal skills
Timeline
Assistant Operations Coordinator
Subaru of America, Inc. LEB RDC
12.2023 - Current
Dental Assistant
Special Smiles Pediatric Dentistry
04.2022 - 10.2023
Assistant Manager
Dr. Tavel Family Eyecare
12.2020 - 04.2022
Customer Experience Specialist/Optician
02.2018 - 12.2020
Pursuing Master of Science in Information Technology - AWS Cloud Technologies
Purdue Global
Bachelor of Arts in Chemistry -
Indiana University Purdue-University Indianapolis