Miyah Rogers
Scotchtown,NY
Summary
Former Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Has history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
TSA
Pachter Orthordontics
Middletown, NY
01.2024 - Current
- Sterilized instruments before use in accordance with safety protocols.
- Instructed patients on proper use of removable devices such as retainers or headgear.
- Utilized digital imaging technology for accurate diagnoses.
FSR 1 - Financial Service Representative
Hudson Valley Credit Union
Middletown, NY
05.2023 - 08.2024
- Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
- Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Cross-sold bank products and services based on customer needs to boost sales.
Key Holder
Bath And Body Works, Limited Brands
Middletown, NY
09.2021 - 01.2022
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
Assistant Store Manager
Jimmy Jazz
Middletown, NY
02.2021 - 05.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Brand Ambassador/Sales Associate
Aerie By American Eagle Outfitters
Soho, NY
11.2018 - 02.2021
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Doctor's Assistant
Floating Hospital
Long Island City, New York
07.2019 - 08.2019
- Used intake and screening instruments to conduct assessment of needs and to obtain complete medical history.
- Referred to and consulted with physicians and other healthcare providers on patient care.
Sales Associate
Aeropostale
East Elmhurst, NY
10.2017 - 11.2018
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Helped customers complete purchases, locate items and join reward programs.
Education
BSN - Nursing
York College of The City University of New York
Jamaica, NY06.2023
High School Diploma -
Long Island City High School
Long Island City, NY06.2019
Skills
- Customer Service Management
- Training and mentoring
- Inventory Monitoring
- Cash Handling Accuracy
- Bank Deposits
- Teller transactions
- Loan Applications
Timeline
TSA
Pachter Orthordontics
01.2024 - Current
FSR 1 - Financial Service Representative
Hudson Valley Credit Union
05.2023 - 08.2024
Key Holder
Bath And Body Works, Limited Brands
09.2021 - 01.2022
Assistant Store Manager
Jimmy Jazz
02.2021 - 05.2021
Doctor's Assistant
Floating Hospital
07.2019 - 08.2019
Brand Ambassador/Sales Associate
Aerie By American Eagle Outfitters
11.2018 - 02.2021
Sales Associate
Aeropostale
10.2017 - 11.2018
BSN - Nursing
York College of The City University of New York
High School Diploma -
Long Island City High School