Miyah T Carden

2025- Present

• Provide High-Touch, Concierge-Level Care To Clients In Private Home Settings.
• Maintain Calm, Reassuring Presence While Supporting Clients Daily Living Needs.
• Follow Individualized Care Plans While Prioritizing Safety, Comfort, And Dignity.
• Communicate Effectively With Clients, Families, And Healthcare Professionals.
• Demonstrate Discretion Professionalism, And Strong Situational Awareness In Clent-Facing Environments.

• Assisted Clients With Activities While Prioritizing Safety And Comfort.
• Maintain Professionalism And Compassion In One-On-One, Client- Facing Environments.
• Monitored Client Needs And Reported Changes Promptly To Supervisors Or Families.
• Followed Hygiene, Safety And Confidentiality Protocols At All Times.
• Built Trust Through Clear Communication And Calm Supportive Demeanor.

• Delivered Compassionate, Safety- Focused Care To Elderly And Special-needs Clients.
• Maintained Composure During High Stress Situations Requiring Quick Decision-Making.
• Communicated Clearly With Clients, Families, Nurses And Medical Professionals.
• Assisted With Daily Living Activities While Preserving Dignity And Comfort.
• Followed Strict Safety, Hygiene And Confidentiality Standards.

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained cleanliness and organization of workstations and dining areas.
• Collaborated with team members to ensure smooth daily operations during peak hours.
• Implemented improvements to reduce wait times and enhance customer satisfaction.

• Managed High-Volume Inbound And Outbound Customer Interactions.
• De-escalated Concerns Using Empathy, Professionalisms, And Solutions-Focused Communication.
• Adapted Quickly In Past-Paced Performance-Driven Environments.
• Implemented Process Improvements That Enhanced Call Resolution Time And Customer Satisfaction Ratings.
• Collaborated With Team Members To Develop Best Practices For Effectives Communication And Problem-Solving.

• Provided Friendly, Efficient Service In A Service In A High Volume Setting.
• Maintained Accuracy, Teamwork, And Service Standards.
• Processed Customers Transactions Efficiently Using Point-Of-Sale Systems.
• Trained New Staff On Cash Handling Procedures And Operational Best Practices.
• Monitored Inventory Level And Assisted In Restocking Supplies As Needed.