Microsoft Office
Miyana Williams
Administrative Assistant
South Euclid,Ohio
Summary
Organized and dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Administrative Assistant
Cleveland Heights High School
Cleveland Heights, United States
02.2013 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Set up conference rooms, technology and materials to facilitate meetings.
- Edited documents to improve accuracy of language, flow and readability.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Secretary
Warrensville Heights City School District
Warrensville Heights, OH
05.2007 - 02.2013
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Composed inter-office correspondence and provided product and service information to customers.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Created and updated records and files to maintain document compliance.
- Maintained electronic filing systems and categorized documents.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Bachelor of Arts - Business Studies
Cleveland State University
Cleveland, OH 01.2023 - Current
High School Diploma -
South High School
Cleveland, OH 06.2003 - 06.2003
Skills
Typing speed of 40 WPM
Organizing and File/MaintenanceOffice SystemsMicrosoft OfficeGoogle DocsSocial MediaHandle various secretary task with efficiencyShow diligence in handling sensitive workPlace orders for office supplies, office equipmentSchedule appointments with clients/parentsMaintain weekly time sheetsResolving complaintsDeveloping the ability to work under pressure and in a fast-paced atmospherePayroll and budgeting
Multi-line phone proficiency
Spreadsheet management
Office administration
Time management
Letter preparation
School records monitoring
Customer and client relations
Social media knowledge
Administrative support
Filing and data archiving
Office management
Accomplishments
- Earned "Helping Hand of the Year Award" in 2022.
Software
Google Docs
Certification
CPR Training - 2 Years
Timeline
Bachelor of Arts - Business Studies
Cleveland State University
01.2023 - Current
Administrative Assistant
Cleveland Heights High School
02.2013 - Current
Secretary
Warrensville Heights City School District
05.2007 - 02.2013
High School Diploma -
South High School
06.2003 - 06.2003