Lester De Leon
JACKSONVILLE,FL
Summary
Detail-oriented professional specializing in data entry and records management. Demonstrated ability to deliver exceptional customer service and support, ensuring efficient record retrieval and high accuracy. Proven success in maintaining organized and accessible records, contributing to operational efficiency.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Florida Department of Health
Jacksonville, Florida
09.2023 - Current
- Organized and maintained electronic and physical records for efficient retrieval.
- Processed applications, fees, and ensured accurate data entry into systems.
- Responded to inquiries regarding application status.
- Researched, gathered, and provided information in response to requests submitted by the client's application.
- Located requested records using various search methods, such as keyword searches or cross-referencing data fields within a database system.
- Identified discrepancies in the birth record and corrected errors where needed, based on the client's request.
- Maintained files and retrieved information from computer and manual filing systems.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Utilizing the E-vital system to process applications, birth record corrections based on the client request.
- Created or updated records with new files or information.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Ensuring court orders are original or certified copies.
- Processed legal name change request submitted by a client or the circuit court in the E-vitals system.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to birth corrections.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized the e-vitals system to search, review, and amend confidential information records based on the client's request.
- Utilizing a scanner to link the original record into the system.
- Verifying that the information entered and amended is efficient according to the client request.
- Print the E-Vitals Daily Report and Account Summary Recap.
- Match the number from the account summary recap to the daily report.
- Utilized a spreadsheet to input numbers from the ASR of the daily deposits.
- Verifying checks and money orders for the correct date, signature, stamp on the back, and payable to.
- Count the cash to make sure the amount balances and matches for each person's daily report.
- Adding up the cash, checks, and money order to make sure it's balanced with the report.
- Confirm and write the total on the new bank deposit slip, and bag. lock the deposit into a safe.
- Enter the grand total column on the spreadsheet into the daily deposit money log, and staple the yellow slip and cash receipt.
- Print the grand total and all daily teller reports.
- Subtract the VC, VC A, and VC NB from the daily teller report, and the total should match the checks, money, and cash.
- Enter and print the receipt of the new total in the Daily Bank Deposit folder.
- Utilizing the Zebra Barcode Scanner to locate and verify that all the equipment is accounted for.
- Utilizing the computer application report to print the spreadsheet listed in hand for the department.
- Making sure the location code and organizational code match with the office before printing the report.
- Responsible for company logistics, storage, and transportation.
- Utilized Excel spreadsheets to accurately keep a record of the items available, items to be shipped, and the total purchased amount.
- Processed and ensured that each submitted county orders form matches the safety paper box and its designated number.
- Occasionally, I became a courier to deliver Safety Paper orders throughout the state of Florida, handling boxes weighing from 45 to 50 pounds.
- Maintained and managed hardcopy records of birth, death, marriage, and divorce certificates for the State of Florida in an on-site warehouse.
- Ensured that the state office is compliant with its annual certifications and recertifications.
- Assisted in implementing record management to ensure safety protocols.
- Entered data and prepared documents, spreadsheets, reports and other materials.
- Performed basic troubleshooting and maintenance for IT equipment, scanning, and other office equipment.
- Managed the destruction of confidential records according to company policy.
- Updated file folders with the current contact information of authorization sheets from the county health department when required.
- Evaluated safety paper orders and documents for discrepancies and inaccurate information.
- Performed routine inventory checks and notified supervisors of needed office supplies and safety papers.
- Recorded and processed payments by company and customers.
- Coordinated the transfer of safety paper between counties and the satellite office, ensuring secure and timely delivery.
- Handled incoming calls and directed callers to appropriate department or employee.
Purchasing Agent II
Florida Department of Health
Jacksonville, Florida
06.2016 - 12.2021
- Managed supplier relationships to ensure timely delivery of materials.
- Analyzed market trends to identify cost-saving opportunities.
- Negotiated costs with vendors for favorable terms and pricing.
- Coordinated purchase orders and tracked inventory levels effectively.
- Oversaw procurement software systems for efficient order processing.
- Prepared purchase orders and sent to distributors and suppliers.
- Assisted in resolving discrepancies between invoices and delivery receipts and products received from vendors.
- Worked closely with accounting department to resolve any billing issues with vendors.
- Performed regular price comparisons between different suppliers for similar items.
- Coordinated logistics such as transportation schedules for incoming shipments.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Negotiated pricing with vendors to obtain the best prices for goods or services.
- Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
- Analyzed purchase requisitions, determined appropriate vendors, negotiated contracts, and tracked orders.
- Reviewed invoices for accuracy prior to processing payments.
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
- Investigated damaged or defective items shipped from suppliers before approving payment.
- Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.
- Monitored inventory levels of critical items to minimize stock outs while keeping costs low.
- Conducted market research to determine appropriate pricing.
- Worked with operation managers to develop consistent service levels across locations.
- Coordinated with finance and accounting to ensure timely payments to suppliers.
- Resolved disputes and claims with vendors and suppliers.
- Ensured quality of purchased products by conducting thorough inspections.
- Updated and maintained purchasing records and reports.
- Analyzed price proposals and financial reports to identify reasonable prices.
- Coordinated with legal department to ensure contracts were in compliance with laws and regulations.
- Purchased quality merchandise at lowest price and correct amounts.
- Received and reviewed department supply requisitions and placed appropriate orders based on need and available funds.
- Coordinated with internal departments such as Finance and Accounting regarding payments for imported merchandise.
- Coordinated with other departments such as IT, legal, sales and marketing, finance and accounting to ensure compliance with reporting requirements.
- Maintained an organized filing system for all company documents related to finance and accounting matters.
- Reviewed contracts related to finance and accounting matters including leases, vendor agreements.
- Processed invoices using accounting software for timely vendor payments.
- Maintained accurate records of billing information and payment schedules.
- Reviewed and verified invoice accuracy before submission for approval.
- Collaborated with finance team to ensure compliance with company policies.
- Managed filing system for invoices and financial documents efficiently.
- Entered data into system to update client account information and demographics.
- Responded to client inquiries regarding billing discrepancies by researching issues.
- Entered data into financial systems to update records and reconcile discrepancies.
- Completed and recorded customer transaction by processing in payment system.
- Reconciled accounts payable transactions.
- Maintained office equipment and coordinated with vendor for repair services when necessary.
Record Technician
Florida Department of Health
Jacksonville, Florida
07.2012 - 06.2016
- Responsible for company logistics, storage, and transportation.
- Utilized Excel spreadsheets to accurately keep a record of the items available, items to be shipped, and the total purchased amount.
- Processed and ensured that each submitted county orders form matches the safety paper box and its designated number.
- Occasionally, I became a courier to deliver Safety Paper orders throughout the state of Florida, handling boxes weighing from 45 to 50 pounds.
- Maintained and managed hardcopy records of birth, death, marriage, and divorce certificates for the State of Florida in an on-site warehouse.
- Ensured that the state office is compliant with its annual certifications and recertifications.
- Assisted in implementing record management to ensure safety protocols.
- Entered data and prepared documents, spreadsheets, reports and other materials.
- Performed basic troubleshooting and maintenance for IT equipment, scanning, and other office equipment.
- Managed the destruction of confidential records according to company policy.
- Updated file folders with the current contact information of authorization sheets from the county health department when required.
- Evaluated safety paper orders and documents for discrepancies and inaccurate information.
- Performed routine inventory checks and notified supervisors of needed office supplies and safety papers.
- Recorded and processed payments by company and customers.
- Coordinated the transfer of safety paper between counties and the satellite office, ensuring secure and timely delivery.
- Handled incoming calls and directed callers to appropriate department or employee.
Other Personal Services (OPS)
Vital Statistics
Jacksonville, Florida
06.2007 - 07.2012
- Provided customer service regarding applications and certifications.
- Processed credit card payments for customers.
- Maintained filing system of confidential records and documents.
- Prepared records to be utilized electronically, according to State File Number.
- Verified paper records to electronic records to ensure accuracy.
- Notified county health departments for transmittal clerical errors.
- I partook in a GUI role, testing for Florida and South Carolina systems.
- Managed incoming and outgoing mail, parcels, and other correspondence by shipping, sorting, and distributing.
- Scanned paper documents into electronic format for storage in computer databases.
Crew Member
McDonald's Restaurant
Jacksonville, Florida
07.2006 - 06.2007
- Prepared food items following standardized recipes and safety guidelines.
- Assisted customers with orders and answered questions about menu items.
- Operated kitchen equipment, including fryers, grills, and beverage dispensers.
- Maintained cleanliness of dining area, kitchen, and restrooms throughout shifts.
- Followed health and safety protocols to maintain a safe work environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
Lead Associate
Marble Slab Creamery
Orange Park, Florida
02.2005 - 07.2006
- Supervised daily operations of ice cream production and customer service activities.
- Trained team members on food safety and sanitation standards to ensure compliance.
- Managed inventory control, restocking supplies as necessary to maintain operational flow.
- Resolved customer complaints efficiently to enhance satisfaction and foster loyalty.
- Implemented workflows that improved service speed and product quality.
- Maintained cleanliness and organization of work areas and equipment for a welcoming environment.
- Processed payments accurately, handling cash transactions for customers in-store.
- Prepared reports on sales, inventory levels, and performance metrics for management review.
Education
Diploma -
Riverside High School
Jacksonville, FL06-2007
Some College Credit In Associate - Physical Therapy
Florida State College
Jacksonville, Florida, FLSkills
- Data entry and document processing
- Records management and inventory tracking
- Order processing and time management
- Team collaboration and effective communication
- Documentation and recordkeeping
- Customer service and support
- Microsoft Office proficiency
- Typing speed of 40 wpm
- Dependability and trustworthiness
- Finance skills
Languages
English
Full Professional
Filipino
Full Professional
Timeline
Administrative Assistant
Florida Department of Health
09.2023 - Current
Purchasing Agent II
Florida Department of Health
06.2016 - 12.2021
Record Technician
Florida Department of Health
07.2012 - 06.2016
Other Personal Services (OPS)
Vital Statistics
06.2007 - 07.2012
Crew Member
McDonald's Restaurant
07.2006 - 06.2007
Lead Associate
Marble Slab Creamery
02.2005 - 07.2006
Diploma -
Riverside High School
Some College Credit In Associate - Physical Therapy
Florida State College