Mi’Yeashia Harmon
Wendy’s
4272 Deercrest Drive,Valdosta
1
Certification
6
years of professional experience
Dynamic Shift Manager at Wendy’s with a strong focus on customer satisfaction and employee training. Proven track record in cash handling and decision-making, leading teams to exceed operational goals and enhance service quality. Successfully improved team performance through effective coaching and strategic scheduling, ensuring optimal staffing and inventory management.
Work History
Shift Manager
3 Years 10 Months- Supervised crew assignments during peak service, maintaining speed, accuracy, and customer satisfaction.
- Trained new team members on food safety, register procedures, and station readiness.
- Monitored cash handling, drawer counts, and transaction accuracy throughout shift operations.
- Coordinated opening and closing tasks, including equipment checks, sanitation, and line setup.
Manager
1 Year 8 Months- Led store operations, ensuring compliance with company policies, safety standards, and customer service expectations.
- Supervised team performance, coached associates, and reinforced consistent execution of daily responsibilities.
- Managed scheduling, labor allocation, and shift coverage to maintain efficient store staffing.
- Monitored inventory levels, ordered merchandise, and reduced stock shortages through accurate replenishment.
Education
High School Diploma
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Certification
ServSafe
Timeline
Shift Manager
Wendy’s
10.2022 - 08.2026Read More
Manager
Racetrac
11.2020 - 07.2022Read More
Oakleaf High School
High School Diploma
Read More