Coordinated safe transportation of deceased individuals to ensure respectful handling.
Demonstrated problem-solving abilities when faced with challenges such as tight spaces or difficult-to-move items during relocation projects.
Funeral Service Administrator
The Gaines Funeral Home
04.2024 - 08.2025
As a Family Service Specialist at The Gaines Funeral Home, I played a crucial role in assisting the funeral directors preparing the deceased, handling paperwork, ordering supplies, collecting payment, planning funerals, and most importantly helping the families we serve at their time of need.
Warehouse Associate
Chick-fil-A Supply
06.2024 - 01.2025
As a Warehouse Team Member, I played a crucial role that directly impacts the success of Chick-fil-A restaurants.
Duties include unloading, picking and loading product at the Chick-fil-A Supply Distribution Center
Demonstrated effective work safety training to help the distribution center exceed our goal of 365 days safe.
Certified Trainer
Chick-fil-a
04.2022 - Current
Demonstrated effective training techniques and strategies to successfully onboard and train new team members
Mentored and coached new staff to ensure effective and efficient work performance
Ensured compliance with Chick-Fil-a policies and procedures
Developed and implemented effective training programs to maintain high standards of customer service and employee productivity.
Education
High School -
Cleveland Heights High School
Cleveland Heights, OH
05.2024
Skills
Detail Oriented
Leadership skills
Project Management
Time management
Great Communication Skills
Problem Solving Skills
Certification
National Retail Foundation: Customer Service and Sales Certification
National Retail Foundation: Warehouse and Logistics Certifications
National Retail Foundation: Retail Industry Fundamental