Miyoshi Jackson
Palmdale,CA
Summary
Objective
Administrative professional with over 10 years’ experience managing administrative tasks in a healthcare setting. Excellent attention to detail, strong communication skills, and a passion to provide exceptional service to patients, while contributing to the success of an organization.
Overview
13
13
years of professional experience
Work History
Medical Assistant Specialist
Blue Shiled Ca Promise Health
Palmdale , CA
02.2017 - Current
- Performed administrative duties, such as scheduling appointments and verifying insurance coverage.
- Maintained accurate and complete medical records for each patient.
- Answered phones and responded to inquiries from patients regarding their medical condition or treatment plan.
- Communicated effectively with other members of the healthcare team to ensure efficient workflow within the practice.
- Scheduled follow-up appointments for patients after completion of treatments.
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
Medical Assistant
Dr Nueman Podiatry
Lancaster , CA
02.2012 - 02.2017
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Custodial Supervisor
Edwards Air Force Base
Rosamond, CA
06.2011 - 01.2012
- Developed and implemented standard operating procedures for all custodial staff.
- Maintained accurate records of time worked, supplies ordered, and equipment repairs.
- Assigned duties to custodial staff members and monitored their performance.
- Conducted employee work schedule and payroll.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ11-2022
Certified Medical Assistant - Medical Assisting
University of Antelope Valley
Lancaster, CA11-2011
Skills
- Electronic Health Records Management
- Patient Care Coordination
- Insurance Verification
- Data Entry
- Medical Billing
- Patient Scheduling
- Compassionate
- Quick problem solver
- Customer Service
- Calm and level-headed under pressure
- Medical terminology knowledge
Timeline
Medical Assistant Specialist
Blue Shiled Ca Promise Health
02.2017 - Current
Medical Assistant
Dr Nueman Podiatry
02.2012 - 02.2017
Custodial Supervisor
Edwards Air Force Base
06.2011 - 01.2012
Bachelor of Science - Health Administration
University of Phoenix
Certified Medical Assistant - Medical Assisting
University of Antelope Valley
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