Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Stacie Easton

Westminster,CO

Summary

Systems professional with strong background in analyzing and optimizing Healthcare Applications systems. Skilled in troubleshooting, system integration, and data analysis to enhance operational efficiency. Known for collaborative teamwork and delivering reliable results, adapting seamlessly to evolving project requirements.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Assistant Specialist

University of Michigan, Comprehensive Cancer Center
01.2011
  • Worked as Medical Assistant Specialist in the Melanoma and Medical Oncology Melanoma clinic in direct patient care
  • Assisted in scheduling care and treatment in weekly clinic using EPIC
  • Assisted physicians with procedures and documentation
  • Assisted RN’s with direct patient care follow up

Systems Analyst

Clinica Family Health and Wellness
01.2023 - Current
  • Enhanced system efficiency by identifying and resolving complex technical issues to improve revenue cycle management
  • Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
  • Managed multiple projects simultaneously, consistently meeting deadlines.
  • Streamlined processes for improved revenue productivity through thorough systems analysis and optimization.
  • Collaborated with revenue cycle teams to develop solutions for revenue cycle challenges.
  • Evaluated current systems and processes and recommended improvements to improve revenue cycle management
  • Enhanced team collaboration through shared documentation for project tracking and communication.
  • Collaborated with revenue management team to gather user feedback and incorporate it into system enhancements.
  • Executed test cases to validate system functionality before full-scale MSP rollouts.
  • Documented all system changes ensuring knowledge was preserved for future reference.
  • Troubleshot incidents reported by end-users to identify permanent solutions, and resolve reported issues

Senior Applications Analyst | Business Systems Analyst

New West Physicians/Optum
01.2010 - 12.2022
  • Joined as a Registered Medical Assistant, promoted rapidly through a series of increasingly technical positions based on strong knowledge of EHRs, computer systems, operations, clinical knowledge, as well as client vendor interaction
  • Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
  • Troubleshooting and problem resolution for multiple satellite clinics via web and telephone technical support for Altera's TouchWorks EHR, Practice Management and clinical applications
  • FollowMyHealth Patient Portal Administrator - configuration, maintenance, testing, training and support of patient portal organization wide for both staff and patients
  • Management of multiple interfaces between vendors and EHR via interface engine, including troubleshooting and maintenance, using the SQL databases
  • Designed, recommend, implement and administer effective education and training programs for EHR and all other clinical applications
  • Trained staff on proper use of systems and conducted training seminars.
  • Championed process improvement efforts that resulted in streamlined workflows while maintaining a focus on delivering high-quality products.
  • Facilitated smoother communication between Clinical Applications and other departments, bridging gap with regular updates and meetings.
  • Provided excellent customer service by addressing user inquiries promptly and professionally, resolving issues efficiently wherever possible.
  • Improved application performance by conducting thorough analysis and identifying areas for optimization.

Administrative Assistant, Staffing Scheduler

Strictly Surgical Inc.
01.2009 - 01.2010
  • Performed administrative work as office support and scheduling for small ambulatory nursing staffing agency
  • Created, scheduled and maintained staffing schedules for nurses and techs for multiple ambulatory surgical centers
  • Helped to process paperwork and background checks on staff hired by agency, as well as other business functions

Education

Healthcare Administration Management -

Colorado State University, Global Campus
01-2015

Associates in Applied Science - X-Ray Medical Technology

Heritage College
01.2010

Associate of Science - Nursing

Front Range Community College
Westminster, CO

Skills

  • Computers and Computer Programs
  • Excellent Written and Verbal Communication
  • Electronic Medical Records Maintenance, Analysis and Programming
  • Complex problem solving and troubleshooting
  • Data Entry
  • Vendor Relationships
  • Employee Training and Development
  • Client Support
  • Administrative Duties
  • Multi-Tasking
  • Working Independently
  • Medical Terminology
  • Medical Billing and Coding
  • Electronic Health Records
  • EHR Data Conversion and mergers
  • Communication and interpersonal skills

Awards

May 2014 Employee of the Quarter, New West Physicians

Certification

  • Registered Medical Assistant (RMA) - American Medical Technologists (AMT).

Timeline

Systems Analyst

Clinica Family Health and Wellness
01.2023 - Current

Medical Assistant Specialist

University of Michigan, Comprehensive Cancer Center
01.2011

Senior Applications Analyst | Business Systems Analyst

New West Physicians/Optum
01.2010 - 12.2022

Administrative Assistant, Staffing Scheduler

Strictly Surgical Inc.
01.2009 - 01.2010

Associates in Applied Science - X-Ray Medical Technology

Heritage College

Healthcare Administration Management -

Colorado State University, Global Campus

Associate of Science - Nursing

Front Range Community College
Stacie Easton