Miyu Yasuda
Summary
Dedicated professional with strong customer service skills and a focus on enhancing guest experiences. Proven ability to ensure safety compliance and support team collaboration.
Overview
4
4
years of professional experience
Work History
Atractions Cast Member
Tokyo Disney Resort (Operated by Oriental Land Co)
Urayasu
03.2022 - 11.2022
- Welcomed guests enthusiastically, providing information on attractions and experiences.
- Assisted guests in navigating the park, ensuring understanding of attraction features.
- Conducted safety checks on equipment daily, maintaining compliance with operational guidelines.
- Monitored ride operations from control booth, ensuring adherence to safety protocols.
- Collaborated with team members for seamless operation of attractions throughout the park.
- Maintained cleanliness and organization of attraction areas for guest safety and comfort.
- Engaged guests in themed entertainment experiences, enhancing overall enjoyment during visits.
- Provided excellent customer service by addressing inquiries and resolving complaints promptly.
Moving / Installation Staff
Kaiei Offix Co.
Ota-ku
10.2018 - 02.2022
- Managed inventory supplies and coordinated restocking efforts to ensure availability of necessary materials.
- Trained new employees on office procedures and tools to improve onboarding experience.
- Collaborated with colleagues to streamline workflows and boost task efficiency.
- Handled customer inquiries, delivering accurate information about services to support customer satisfaction.
- Executed regular cleaning of equipment, floors, and furniture for optimal hygiene.
- Participated in team meetings to discuss project updates and operational enhancements.
- Maintained functionality of office equipment through routine checks and maintenance requests.
- Built strong relationships with peers and upper management to foster collaboration.
Education
High School Diploma -
Azusa Daichi High School (Shibuya Campus)
Shibuya-ku, Tokyo, Japan03-2020
Skills
- Guest relations
- Experience enhancement
- Safety compliance
- Inventory management
- Team collaboration
- Effective communication
- Training development
- Time management
- Problem solving and multitasking
Languages
Japanese
Native/ Bilingual
English
Limited
Objective
- Seeking a CPT opportunity in hospitality with a focus on wedding management, where I can utilize my guest service experience and teamwork skills to create memorable client experiences.
Timeline
Atractions Cast Member
Tokyo Disney Resort (Operated by Oriental Land Co)
03.2022 - 11.2022
Moving / Installation Staff
Kaiei Offix Co.
10.2018 - 02.2022
High School Diploma -
Azusa Daichi High School (Shibuya Campus)