Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Project Manager
Pain D'avignon Wholesale Bakery
Hyannis, MA
12.2023 - 05.2024
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Provided guidance to team members regarding tasks assigned to them.
Developed and maintained project plans, timelines, and budgets.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Business Manager
Protective
Birmingham, AL
01.2022 - 12.2023
Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
Prepared monthly financial statements for review by executive leadership team.
Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Developed and implemented strategic business plans to achieve company objectives.
Education
High School Diploma -
E.E. Manoel Byrro
Minas Gerais
12-2020
Some College (No Degree) - Project Management
CSU Global
Skills
Business Development
Financial Management
Staff Development
Contract Management
Strategic Planning
Operations Management
Project Management
Negotiation
Certification
Project Management
Languages
English
Native/ Bilingual
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Project Manager
Pain D'avignon Wholesale Bakery
12.2023 - 05.2024
Business Manager
Protective
01.2022 - 12.2023
High School Diploma -
E.E. Manoel Byrro
Some College (No Degree) - Project Management
CSU Global
Project Management
Similar Profiles
Jessica RuizJessica Ruiz
Manager at Pain D'avignonManager at Pain D'avignon