M.J. Ivy
Las Vegas
Summary
Competent in all aspects of Customer Service & Employee Supervision with 25+ years of experience. Strong team leadership skills with focused of development/evaluation of employees. Professional, organized, results driven and efficient in the implementation of goals and objectives that will be utilized for my next assignment.
Overview
34
34
years of professional experience
Work History
Retired
None
Las Vegas, NV
03.2023 - Current
Public Relations Manager
ICG
Las Vegas, NV
01.2009 - 2023
- Event planning for local non profits and for profit groups
- Spokesman and Public Speaker
- Expert in Internal Communications, public relations, media relations, public speaking, speech writing, press releases
- Advisor to companies and individuals in areas of public relations and imagery
- Handled 53 accounts worth over 2M
- Supervised 3 team members
- ICG combines 3 unique aspects of the world of communications; Public Relations, Image and Political Consulting. Resulting into positive imagery for an individual, company or entity
Sales/Marketing & Client Relationship Manager II
EMBARQ Communications
Las Vegas, NV
01.2006 - 01.2009
- Responsible for the successful marketing implementation and sales production of over $5 million dollars in annual revenue for 22 clients
- 90 day sales cycle to close client contracts
- Promoted core business products for residential and commercial developers which included telephone, internet and satellite television services
- Interfaced directly with Sr. Project Managers, Executive V.P.’s , CIO and CEO’s
- Responsible for project management on all new accounts
- Worked directly with company legal department to develop contracts relevant to state laws
Director of Sales, Marketing & Public Relations
TeamWork Communications
St. Louis, MO/Las Vegas, NV
01.2000 - 01.2005
- Met and exceeded company revenue expectations with budget of $2.5 Million by increasing sales in the last 3 years of the company to hit target of $5 million
- Personally responsible for the successful marketing implementation, sales negotiation and sales production of over $1.7 million dollars in revenue
- Promoted core business products using internet, e-commerce, on-air, and print advertising including radio, television, newspaper, magazine and billboards.
- Executed and directed Public and Media Relations, Marketing and Advertising campaigns for consultant clients to include technology, sports branding and community relations
- Hired, Trained, Supervised and Evaluated Sales Managers, Customer Service Managers and Customer Sales Representatives with a total of direct 35 and indirect employees
Airman First Class
United States Air Force, USAF
Sheppard Air Force Base, Texas
06.1992 - 05.1996
- Airman during the Persian Gulf War supporting the wartime campaigns of Desert Storm and Desert Shield
- Supervised and helped load cargo on U.S. military planes headed to the Gulf War
- Supervised 6 Airmen
- Provided clear directions with logistical movements of goods
- Worked effectively in fast-paced environments with logistical movements while adhering to all A.F. regulations on tarmac
- Skilled at working independently and collaboratively in a team environment
- Provided team leadership while contributing solid opinions to all necessary meetings regarding movements
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Served as military Honor Guard servicing military families during funerals while simultaneously serving VIP visits from political and military dignitaries
Education
B.A. - Mass Communications
Lindenwood University
St. Charles, MOSkills
- MS Office Suite
- Sales Force/Salesforcecom
- Crisis management
- Department oversight
- Results tracking
- Employee engagement
- Teamwork and collaboration
- Organizational skills
- Decision-making
- Customer engagement
Timeline
Retired
None
03.2023 - Current
Public Relations Manager
ICG
01.2009 - 2023
Sales/Marketing & Client Relationship Manager II
EMBARQ Communications
01.2006 - 01.2009
Director of Sales, Marketing & Public Relations
TeamWork Communications
01.2000 - 01.2005
Airman First Class
United States Air Force, USAF
06.1992 - 05.1996
B.A. - Mass Communications
Lindenwood University
MILITARY
- U.S. Air Force Medal Veteran
- Desert Shield/Desert Storm