As a dedicated professional with over 15 years of experience, I was excited to hear about the Manager of Clinical Services opening. I believe that my professional background in dealing with interpersonal relationships in a variety of situations, from birth to death, puts me in a unique position of really being able to read people. I'm calm and level-headed with the ability to handle difficult patients and families in high stress situations. I'm passionate about patient advocacy and a team approach to patient care. I use strong verbal communication skills and humor to develop rapport with coworkers and patients, especially during difficult times. I have the ability to strengthen processes by seeing big pictures perspectives.