Monica Perry
Business Manager
Atlanta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Business Manager
Inman Park Dentistry
06.2006 - 04.2022
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Hired exceptional candidates and led staff to maximize productivity and eliminate process lags.
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor of Arts - Sales And Marketing Education
University of South Carolina - Columbia
Columbia, SC05.2000
Skills
- Client Relationship Management
- Budget Creation
- Policy Development and Enforcement
- Management Training
- Business Leadership
- Project Management
- Proficient in Eagle soft as well as cloud 9 and Dentrix software
- Treatment Planning and Treatment Coordinator
- Sales and Marketing
- Human Resources Oversight
- Focus and Follow-Through
- Financial Statement Review
Hobbies include closet organizing
For the past 6 years I've built a reputation with friends and family with total and complete satisfaction for my organization skills in the closet. for me its more just looking at my finished product in complete glee about my work. I get fulfillment with knowing I've just made someones life easier, its relaxing for me to say the least.
Timeline
Business Manager
Inman Park Dentistry
06.2006 - 04.2022
Bachelor of Arts - Sales And Marketing Education
University of South Carolina - Columbia
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