Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Justman

Rothschild,WI

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

18
18
years of professional experience

Work History

Lead Operator

Novonesis
02.2022 - Current
  • Help prevent personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
  • Support management decision-making by compiling operational and production data into daily logs.
  • Assign tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
  • Provide on-the-job training to newly hired workers and team members.
  • Use problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Obtained C-One Champion role.
  • Participated in multiple A3 projects.
  • In process of TWI Training.

Production Operator

Chr-Hansen, Inc.
05.2021 - 02.2022
  • Participated in training sessions to enhance skills and knowledge.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Industrial Cleaner

Synergy
07.2020 - 08.2020
  • Cleaned paint booths and equipment used within Crystal Finishing Systems to company standards.
  • Set up and restocked paint booths for next shift.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Customer Service Manager (CSM)

Applebee's
03.2013 - 09.2016
  • Promoted to CSM due to dedication and excellent customer relations.
  • Able to successfully multi-task in a rapid paced environment.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Waitress

Chang Garden
07.2007 - 02.2013
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

No Degree - Human Services - AODA

Northcentral Technical College
Wausau, WI

Virtual Welding Certificate - Welding

Northcentral Technical College
Wausau, Wisconsin
02.2018

Skills

  • Communications
  • Organizational Skills
  • Time Management
  • Critical thinking
  • Typing proficiency
  • Reading comprehension
  • Teamwork
  • Flexibility/Adaptability
  • Staff training
  • Problem resolution

Timeline

Lead Operator

Novonesis
02.2022 - Current

Production Operator

Chr-Hansen, Inc.
05.2021 - 02.2022

Industrial Cleaner

Synergy
07.2020 - 08.2020

Customer Service Manager (CSM)

Applebee's
03.2013 - 09.2016

Waitress

Chang Garden
07.2007 - 02.2013

No Degree - Human Services - AODA

Northcentral Technical College

Virtual Welding Certificate - Welding

Northcentral Technical College
Megan Justman