Mikela Irving
Charlotte,,NC
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with a proven track record of building client rapport.
Overview
3
3
years of professional experience
Work History
Barista
Target
Kernersville, NC
04.2024 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Created promotional displays for advertising special events or promotions at the cafe.
- Placed orders with suppliers for delivery of products required for daily operations.
Barista
Starbucks
Kernersville, NC
12.2023 - 01.2024
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Smoothie Barista
Juice Shop Smoothies
Winston-Salem, NC
06.2021 - 01.2022
- Chopped fruit, washed greens and prepared seeds, nut milk and superfood boosters for easy access and minimal customer wait times.
- Cleaned, sanitized, and organized the smoothie bar area.
- Oversaw inventory and reported replacement needs to general manager.
Education
Bachelor of Science - Health Administration, Biology
UNC Charlotte
Charlotte, NC05-2027
Skills
- Able to work in a fast-paced environment
- Attention to detail
- Able to multitask
- Able to remain calm during peak hours and stressful situations
- Always eager to learn and improve
- Maintains a clean working space
- Hospitable and wanting to give guests the best coffee/drink and experience possible
References
References available upon request.
Timeline
Barista
Target
04.2024 - Current
Barista
Starbucks
12.2023 - 01.2024
Smoothie Barista
Juice Shop Smoothies
06.2021 - 01.2022
Bachelor of Science - Health Administration, Biology
UNC Charlotte
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