Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

MKaila Karcsay

Brooklyn,NY
MKaila Karcsay

Summary

Proactive project manager adept at tracking progress, identifying and resolving dependencies, mitigating risks, and effectively communicating project status between cross-functional teams.

Business-minded operations professional with a data-driven approach, blending analytical prowess with creative thinking to solve problems and drive innovative solutions.

Versatile and adaptable team player with a keen curiosity for learning and a forward-thinking approach to mastering new technologies and programs.

Overview

6
years of professional experience

Work History

DoorDash
Remote

Project Manager, Strategy and Operations
01.2021 - Current

Job overview

  • Orchestrated Valentine's Day 2024 in-app product strategy for flower purchasers, resulting in 72K orders, which accounted for 39% of total flower orders from 2/12 to 2/14.
  • Overseeing A/B testing for different campaign launches led to 30% decrease in bounce rate for 2024 Easter campaign.
  • Pioneered cross-departmental Jira submission process, streamlining campaign submission, auditing, and launch procedures.
  • Collaborated with design to craft Figma assets for Jessica Biel's collab campaign, driving 1,200 sales in two weeks with curated DoorDash lunches inspired by her kids' favorites.

PowerfullyFit - Influencer Marketing Company
Phoenix, AZ

Brand Marketing Intern
06.2019 - 12.2021

Job overview

  • Key player in growing influencer following during brand launch through strategic social media campaigns, expanding clientele by 50% from its original margin.
  • Analyzed email marketing campaign success using open rates and A/B tests, adjusting content strategy for better performance.
  • Led brainstorming sessions for creative campaign concepts, contributing impactful ideas that positively influenced target audience engagement.
  • Advanced proficiency in Microsoft Suite, utilizing Word, Outlook (Calendar & Email), Excel, and PowerPoint to effectively organize business activities.

TTEC - Assigned To Google
Phoenix, AZ

Account Manager
02.2018 - 12.2021

Job overview

  • Utilized analytical skills to track and report on account performance metrics for clients, consistently achieving 5-10% higher ROI than industry norms.
  • Managed diverse portfolio of accounts ranging from 10-40 businesses concurrently, ensuring timely communication and effective problem resolution.
  • Using Google Analytics to study website traffic, user behavior, and campaign performance, facilitating data-driven decision-making and optimization strategies.
  • Actively participated in networking events within industry, expanding professional connections and generating leads.

Education

Oregon State University
Corvallis, OR

Bachelor of Science from Business Administration
06.2018

Skills

  • Project management
  • Usability testing
  • Tracking solutions
  • Creative problem solving
  • Data analysis
  • Proactive and self motivated
  • Adaptability and willingness to learn
  • Creative design thinking
  • Collaboration with cross-functional partners

Additional Information

Technical skills: Figma, Tableau, Sigma, Jira, Slack, Asana, Microsoft Excel, Microsoft Office, Word, Adobe Creative Suite, Dropbox, Google Analytics, Excel, Mailchimp

Timeline

Project Manager, Strategy and Operations

DoorDash
01.2021 - Current

Brand Marketing Intern

PowerfullyFit - Influencer Marketing Company
06.2019 - 12.2021

Account Manager

TTEC - Assigned To Google
02.2018 - 12.2021

Oregon State University

Bachelor of Science from Business Administration
MKaila Karcsay