Overview
Work History
Education
Skills
Timeline
StoreManager
MKayla Demery

MKayla Demery

Oklahoma City,OK

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Unlimited Pathways to Change LLc
09.2024 - 11.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Order Picker

Mardel Christian & Education
05.2024 - 06.2024
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Returns Processor

Amazon Warehouse
10.2023 - 07.2024
  • Resolved customer inquiries regarding returns in a timely manner
  • Inspected returned item for damage or defects prior to restocking
  • Processed customer returns efficiently and accurately, utilizing knowledge of product and return policies
  • Distributed returns items to appropriate locations depending on product value and condition
  • Inspected return merchandise, checking for quality and condition of products to determine return category.

Academy Trainer

Walmart
03.2023 - 09.2023
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Worked with customers to complete tasks
  • Met deadlines while maintaining high-quality deliveries
  • Participated in ongoing training to enhance own job skill and knowledge
  • Skilled in using various software applications and programs including Microsoft Office.

Personal Shopper

Walmart
09.2022 - 03.2023
  • Fostered high-level customer service and satisfaction to drive loyalty
  • Maintained positive working relationships with customers, team members, and leadership
  • Met or exceeded personal and department sales goals.

Assistant Manager

Little Caesars Pizza
10.2018 - 09.2022
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
  • Coached and mentored new employees on company policies and procedures
  • Resolved customer complaints and handled refunds to promote satisfaction
  • Handled employee discipline and termination according to company policies
  • Managed company orders, expenditures, and sales to meet budget and revenue targets.

Education

High School -

Natchitoches Central High School
Natchitoches, LA
06.2019

Skills

  • Customer Service
  • Computer Skills
  • Teamwork abilities
  • Time Management
  • Warehouse Experience
  • Order Processing
  • Problem Solving
  • Attention to Detail

Timeline

Administrative Assistant

Unlimited Pathways to Change LLc
09.2024 - 11.2024

Order Picker

Mardel Christian & Education
05.2024 - 06.2024

Returns Processor

Amazon Warehouse
10.2023 - 07.2024

Academy Trainer

Walmart
03.2023 - 09.2023

Personal Shopper

Walmart
09.2022 - 03.2023

Assistant Manager

Little Caesars Pizza
10.2018 - 09.2022

High School -

Natchitoches Central High School

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MKayla Demery