Summary
Overview
Work History
Education
Skills
Timeline
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Matt Kistler

Glendale,AZ

Summary

Dedicated and driven to furthering my professional career in the golf industry. Thoroughly experienced in the field and seeking to apply my advanced skills in organization and communication to take the next step in a sales environment.

Overview

11
11
years of professional experience

Work History

Field Service Representative

PING Golf
Phoenix, AZ
01.2024 - Current
  • Work closely with our Arizona PING sales representatives to coordinate, schedule, and conduct fitting events all across Arizona. Developing relationships and rapport with contacts from PING accounts/retailers around the valley and promoting our newest golf equipment through these unique fitting day events. Assist with exclusive VIP fittings at the PING Proving Grounds and assist the fitting team and sales reps with various other tasks. Responsible for maintaining and ordering necessary inventory for the fitting sprinter van and also documenting after action reporting on all fitting events through internal PING software.

Fitting Specialist

PING Golf
Phoenix, AZ
11.2021 - Current
  • Conduct custom golf club fittings for golfers both locally at Kierland Golf Club in Scottsdale, AZ and all around the country in our Mobile Fitting Vans at fitting events set up by our Sales Representatives. Work in PING's corporate headquarters when not working fitting events to answer phone calls, emails, and live chats from PING consumers regarding general product questions, technical club fitting questions, and a variety of other inquiries. Also set up repairs for consumers that want to send their clubs in to us directly to be serviced/adjusted. Other responsibilities include helping out with Hard Goods production (assembling golf clubs), helping run the Repair Lobby when consumers bring clubs into us for repair, and have also been trained on conducting PING factory tours.

Customer Service Representative

PING Golf
Phoenix, AZ
06.2021 - 11.2021
  • Service phone calls from our PING accounts/retailers to place custom and stock golf equipment orders, along with setting up Club Repair orders and Return Authorizations for replacement product under warranty or defective product scenarios. Worked on special tasks assigned from management at times as well and assisted with monitoring newer associates on phone calls when needed.

Payment Services Specialist II

Albertsons Companies
Phoenix, AZ
01.2021 - 06.2021
  • Promoted from my previous role in our Payment Services department. Handle mainly the same responsibilities as before, but with additional tasks for management and increased training and supervising of new hires. Act as a person in charge on opening and closing shifts when no supervisors or managers in the office.

Payment Services Specialist

Albertsons Companies
Phoenix, AZ
02.2018 - 01.2021
  • Service inbound phone calls from our customers to collect on returned check balances and process payments, as well as assist our grocery store employees to verify customer's checks for payment and monitor fraudulent check writing activity. Also file banking disputes for customers claiming they were charged incorrectly for purchases at our stores. Handle various other tasks as well, and frequently assist with training and monitoring newer employees on calls.

Sales Associate

Worldwide Golf Shops
Sun City, AZ
02.2013 - 04.2019
  • Assisted customers by custom fitting them for golf clubs and selling them those clubs and other golf equipment, like bags, shoes, electronics, and apparel. Worked in a fast-paced commissioned sales environment to greet customers and understand their specific needs, and ultimately recommend/sell them products. Led the store in commission earned over the nearly 3 years that I was a full time club fitter/salesman. Other responsibilities included repairing customer's golf clubs, receiving and stocking new inventory, and handling cash and payments at point of sale.

Education

High School Diploma -

Willow Canyon High School
05.2015

Associate Degree - Economics

Glendale Community College

Skills

  • Organized and Efficient
  • Time Management
  • Sales Experience
  • Customer Service
  • Communication Skills
  • Consumer Relations
  • Golf Club Fitting
  • Microsoft Office

Timeline

Field Service Representative

PING Golf
01.2024 - Current

Fitting Specialist

PING Golf
11.2021 - Current

Customer Service Representative

PING Golf
06.2021 - 11.2021

Payment Services Specialist II

Albertsons Companies
01.2021 - 06.2021

Payment Services Specialist

Albertsons Companies
02.2018 - 01.2021

Sales Associate

Worldwide Golf Shops
02.2013 - 04.2019

High School Diploma -

Willow Canyon High School

Associate Degree - Economics

Glendale Community College

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Matt Kistler