Overview
Work History
Skills
Timeline
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Matthew Kisner

Henderson,NV

Overview

21
21
years of professional experience

Work History

Senior Field Technician

Shootingstar Technology LLC
Las Vegas, NV
03.2022 - Current
  • Provided on-site technical support for customers' operational needs.
  • Executed network maintenance and troubleshooting to ensure optimal performance.
  • Conducted software training sessions and implemented backup procedures.
  • Managed deployments and resolved technical issues efficiently.
  • Optimized performance of equipment by calibrating new, repaired and maintained pieces.

Director Of Information Technology

Timeshare Liquidators DBA Sharelife Vacations
Las Vegas, NV
08.2012 - 04.2022
  • Developed project proposals for new initiatives that included cost estimates, timelines, resource requirements..
  • Identified and resolved hardware and software issues to enhance end-user experience.
  • Implemented short-term workarounds and long-term solutions to technical problems.
  • Designed and implemented backup strategies for all offices across the WAN.
  • Managed the installation, configuration, and maintenance of network hardware and software.
  • Installed and maintained AV equipment across all sales floors.

Investigations Manger

JLS dba Junes Legal & Investigations
Las Vegas, NV
05.2004 - 02.2011
  • Trained personnel in proper investigative techniques and protocols.
  • Reviewed existing policies and procedures to ensure compliance with relevant laws and regulations.
  • Produced thorough, accurate and timely reports of project activities.
  • Installed, configured and tested computer hardware, peripherals, services, settings, directories and storage in accordance with standards.
  • Maintained LAN and WAN equipment such as routers, switches, hubs and bridges.
  • Stored and Maintain all data collection in a secure local storage servers as well as keeping archived backup off site.

Skills

  • System maintenance
  • Software diagnostics
  • Professional communication
  • System upgrades
  • Hardware and software installation
  • Technical support
  • Preventative maintenance
  • System configuration
  • Network connectivity
  • Regulatory requirements (PCI, DSS)

Timeline

Senior Field Technician

Shootingstar Technology LLC
03.2022 - Current

Director Of Information Technology

Timeshare Liquidators DBA Sharelife Vacations
08.2012 - 04.2022

Investigations Manger

JLS dba Junes Legal & Investigations
05.2004 - 02.2011

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Matthew Kisner